---
conversation_id: "215473946514501"
intercom_url: "https://app.intercom.com/a/inbox/u5qsddiv/inbox/admin/8290401/conversation/215473946514501?view=List"
shopify_domain: "integrity-botanicals.myshopify.com"
shopify_url: "https://integrity-botanicals.myshopify.com"
company_name: "Integrity Botanicals"
is_vip: false
app: "Notify Me!"
app_source: "intercom_brand_tag"
intercom_brand_tag: "Notify Me!"
created_at: "2026-04-16T17:21:14Z"
closed_at: "2026-05-17T19:44:38Z"
state: "closed"
priority: "not_priority"
channel: "customer_initiated"
language: "English"
region: "United States"
region_source: "contact_location"
assignee_admin_id: "6857170"
assignee_name: "Stella"
team_name: "Proactive"
team_id: 7400201
all_admins_involved: ["Dela", "Grace", "Harry", "Mason", "Matin", "Mo Ramez", "Nareh", "Pearl", "Rick", "Sam", "Stella"]
agent_count: 11
agent_count_bucket: "3+"
customer_name: "Terri Hall"
customer_email: "info@integritybotanicals.com"
contact_email_type: "team_mailbox"
contact_email_role_hint: "info"
seconds_to_human_handoff: 1
seconds_to_first_admin_reply: 46
seconds_from_start_to_review_ask: 274247
seconds_from_handoff_to_review_ask: 274246
seconds_from_first_reply_to_review_ask: 274201
review_asked: true
review_ask_admin_name: "Grace"
num_messages: 119
customer_message_count: 46
admin_message_count_total: 140
note_count: 24
customer_word_count: 20426
admin_word_count: 5118
count_reopens: 0
count_assignments: 21
handling_time_seconds: 349919
sla_name: null
sla_status: null
fin_participated: false
fin_resolution_state: null
fin_source_workflow: null
intercom_in_chat_rating: null
intercom_cx_score: null
review_ticket_id: "215474062166706"
review_ticket_url: "https://app.intercom.com/a/inbox/u5qsddiv/inbox/admin/8290401/conversation/215474062166706?view=List"
review_rating: 5
review_posted_at: "2026-04-25T18:17:59Z"
seconds_from_ask_to_review: 506758
summary: null
sentiment: null
resolution_status: null
merchant_agreed_to_review: null
num_issues: null
competitors_mentioned: []
refund_discussed: null
blockers: []
key_quote: null
---

# Conversation 215473946514501 — Integrity Botanicals ⭐⭐⭐⭐⭐

🔗 [Open conversation in Intercom](https://app.intercom.com/a/inbox/u5qsddiv/inbox/admin/8290401/conversation/215473946514501?view=List)  ·  🔗 [Open review ticket](https://app.intercom.com/a/inbox/u5qsddiv/inbox/admin/8290401/conversation/215474062166706?view=List)  ·  🔗 [Visit Shopify store](https://integrity-botanicals.myshopify.com)

## Overview
- **Merchant:** Terri Hall — `info@integritybotanicals.com` (team mailbox (`info@…` — a shared inbox, not a single person))
- **Store:** integrity-botanicals.myshopify.com · 🌍 Mendham, New Jersey, United States
- **App:** Notify Me!
- **Channel:** customer_initiated · **Language:** English

## Store profile
- **Shopify plan:** Advanced
- **Currency:** USD
- **Store created on Shopify:** 2014-05-09
- **Public review score (StoreLeads):** 5.0 (5 reviews)

## App usage — Notify Me!
- **Notify Me! plan:** Rocket (MONTHLY)
- **Installed on:** 2026-04-16 17:16:58 UTC
- **Install to conversation start:** 4 minutes before this conversation
- **Status:** ACTIVE
- **Total back-in-stock requests received:** 211
- **Wishlist items count:** 66

## Summary
Terri Hall, co-founder of Integrity Botanicals, contacted support after installing the Notify Me app needing help with initial setup (app embed activation), plan selection (downgrading from Standard to Starter, then later upgrading to Rocket with a discount), pre-order configuration for multiple products with availability dates, widget UI customization (button colors, alignment, pop-up positioning), Klaviyo integration clarification, SMS template formatting issues, and wishlist pop-up behavior. Most issues were resolved through hands-on agent assistance, with a few feature gaps (bulk product management for pre-orders, customizable date format) logged as feature requests.

> "Ok, so every time I want to exclude a specific product from the default offer first, then I have to add it as a new offer? Is there an easier way for to just add specific products to an offer? We sell 75+ brands and multiple skus with different available ship dates. This seems a bit cumbersome that I have to exclude and then add a new offer."

## Timeline
| event | time (UTC) | from start | from handoff |
|---|---|---|---|
| Conversation started | 2026-04-16 17:21:14 | +0s | — |
| Handed to human (Stella) | 2026-04-16 17:21:15 | +1s | +0s |
| First reply to customer | 2026-04-16 17:22:00 | +46s | +45s |
| Review requested by Grace | 2026-04-19 21:32:01 | +3d 4h | +3d 4h |
| Conversation closed | 2026-05-17 19:44:38 | +31d 2h | +31d 2h |
| **Review posted** ⭐⭐⭐⭐⭐ | 2026-04-25 18:17:59 | +9d 0h | +9d 0h |

## Issues raised
| # | Category | Sub-category | What was asked | Resolved |
|---|---|---|---|---|
| 1 | How-To / Setup | App embed not activated | The merchant needed guidance on activating the app embed so the widget would display on the storefront. | yes |
| 2 | Billing | Plan downgrade from Standard to Starter | The merchant accidentally signed up for the Standard trial and wanted to downgrade to the Starter plan. | yes |
| 3 | Billing | Discount duration clarification | The merchant asked whether the discounted pricing applied only to the first month or for the lifetime of the account. | yes |
| 4 | Billing | Rocket plan promotional pricing | The merchant asked for the promotional price to be honored after the offer expired and requested a discount code to upgrade to the Rocket plan. | yes |
| 5 | How-To / Setup | Pre-order setup with availability date | The merchant needed step-by-step instructions to configure specific products for pre-order and display an available ship date to customers. | yes |
| 6 | Technical Bug | Error when adding a new pre-order offer | The merchant encountered an error when trying to add a new pre-order offer and needed to know the next steps. | yes |
| 7 | Feature Request | Bulk product management for pre-order offers | The merchant asked if there was a bulk method to assign specific products to pre-order offers rather than excluding them from the default offer one by one. | no |
| 8 | Feature Request | Customizable availability date format | The merchant asked if the year could be removed from the pre-order availability date display. | no |
| 9 | How-To / Setup | Klaviyo integration explanation | The merchant asked how the Klaviyo integration works and whether all subscribers receive notifications regardless of opting into Klaviyo. | yes |
| 10 | Technical Bug | Widget button alignment issue | The merchant reported that the Notify Me button and pre-order shipping date text were misaligned on the product page. | yes |
| 11 | How-To / Setup | Widget UI customization (colors, border, pop-up) | The merchant requested specific color and style changes to the Notify Me button, confirmation pop-up, and checkout payment method line. | partial |
| 12 | Technical Bug | Pre-order offer not switching to sold out after expiry | The merchant noticed a product was not showing as sold out even after the pre-order offer had expired. | yes |
| 13 | How-To / Setup | Klaviyo email template import for back-in-stock notifications | The merchant wanted help importing a Klaviyo email template for back-in-stock notifications and understanding the reminder and thank-you email flow. | partial |
| 14 | Technical Bug | SMS reminder message contains literal \n characters | The merchant noticed the SMS reminder message contained literal '\n' characters in the text instead of proper line breaks. | unclear |
| 15 | How-To / Setup | Wishlist add confirmation pop-up positioning | The merchant asked if the wishlist confirmation pop-up could appear closer to the add-to-wishlist button rather than in the lower right corner of the screen. | unclear |

## Fin AI
Did not participate.

## Review request
- **Asked:** Yes — +3d 4h after conversation start (+3d 4h after human handoff)
- **Requested by:** Grace
- **Merchant agreed:** yes

## Review received
⭐⭐⭐⭐⭐ **5 / 5**

- **Posted:** 2026-04-25 18:17:59 UTC
- **Time from ask to review publish:** +5d 20h
- **Time from conversation start to publish:** +9d 0h
- **Match method:** `ok`
- **Shop name on review:** Integrity Botanicals
- **App listed on review:** Notify! Back in Stock|PreOrder

**Review text:**
> Grace has been extremely helpful and has been so knowledgable. She has helped me every step of the way, answering all of my questions thoroughly. I felt very supported and not left in the dark to figure everything out. Her responses were very timely and friendly. Her help guided me into a smooth transition while trying to change app services. Couldn't recommend her and this app enough!

## Statistics
- **Messages:** 119 (46 customer, 140 admin)
- **Internal notes:** 24
- **Word count:** customer 20426, admins 5118
- **Total handling time (Intercom):** +4d 1h
- **Reopens:** 0
- **Assignments:** 21

## People involved
- **Agents who worked on it:** 11 (Dela, Grace, Harry, Mason, Matin, Mo Ramez, Nareh, Pearl, Rick, Sam, Stella)
- **Primary assignee:** Stella
- **Team / Inbox:** Proactive

## Tags & Topics
- **Tags:** Started by Proactive, Notify Me - asked for review, Automate Snoozing Started, Automate Snoozing End
- **Topics:** Feature request, RS Jira linked, NM - Asked for review, NM - New Installation - Proactive, NM - App Embed Block Activation

## Attachments referenced in transcript
- `customsupply.txt`

## Sentiment & Resolution
- **Sentiment:** very_positive
- **Resolution status:** partially_resolved
- **Refund discussed:** no
- **Competitors mentioned:** Klaviyo
- **External blockers:** - No bulk method to assign specific products to a pre-order offer or manage exclusions in bulk
- Pre-order availability date format is fixed and cannot be customized (e.g., year cannot be omitted)
- Checkout payment method line cannot be hidden through the app due to Shopify compliance requirements
- SMS reminder template contains literal \n characters instead of proper line breaks

## Full transcript
<details>
<summary>Click to expand — 119 messages</summary>

**[2026-04-16 17:21:14] user/Terri Hall [source]**

> I just installed Notify Me

**[2026-04-16 17:21:15] admin/Mo Ramez [note]**

> shopify_domain: integrity-botanicals.myshopify.com
> app_embed_is_activated: False
> back_in_stock_is_activated: True
> pre_order_is_activated: True
> low_stock_is_activated: False
> wishlist_is_activated: True

**[2026-04-16 17:22:00] admin/Harry**

> Hi Terri, ﻿​﻿
>  Welcome to Notify Me! This is Harry from our Customer Care team, and yes, I’m a real human here to help 😊
>  I’m going to take a quick look at your widgets to make sure everything is set up perfectly. In the meantime, if you have any questions at all, just reply to this message and I’ll personally help you out.

**[2026-04-16 17:22:23] admin/Harry**

> It seems like our app embed isn't activated yet so the widget is not displayed on your store!
>  All you need to do to activate it is to:
> 
>  1) Navigate to the "Theme" section of your online store.
>  2) Click on the "Customize" button of your live theme.
>  [Image] 3) Go to the "App Embeds" section.
>  3) Make sure the "Notify Me!" app embed is activated.
>  4) Click "Save".
>  [Image]
>  Let me know how it goes and I'll check the widget for you 😊

**[2026-04-16 20:03:30] user/Terri Hall**

> Hi! I meant to do a trial for the starter not standard. How do I fix that?

**[2026-04-16 20:07:31] user/Terri Hall**

> I found where to downgrade. I don't need the partial payment or set inventory to a certain level when notifying. What doe the Shopify integration do and what would I lose here by downgrading?

**[2026-04-16 20:10:35] bot/Luna**

> The agent you were working with is currently unavailable.
> 
>  Your message has been received and will be followed up as soon as they are back online. ​
>  If you would like, you can add any relevant details now to help us resolve this faster.

**[2026-04-16 20:10:41] user/Terri Hall**

> I can wait

**[2026-04-16 20:10:42] bot/Luna**

> Got it! We will reply here as soon as possible. ​ Thanks for being patient with us. 🙌🏻

**[2026-04-16 20:10:43] bot/Luna [note]**

> Please snooze the ticket for the assignee.

**[2026-04-16 20:11:43] user/Terri Hall**

> I don't need more than 500 notifications and we take well under 500 pre-orders/per month. Ok with the 2,000 wishlist actions

**[2026-04-16 20:13:08] user/Terri Hall**

> and are the discounted rates just for the first month or for the lifetime of the account?

**[2026-04-16 20:50:02] admin/Harry**

> Thank you for letting me know. No problem at all.
>  The 60% discount offer on our monthly plan is only available for the first month. However, the discount on our annual plans applies for the full year.
> 
>  Does that answer your question?
>  Is there anything else I can help you with? 😊

**[2026-04-17 02:32:05] user/Terri Hall**

> Thanks that answers the question on the plan.

**[2026-04-17 02:34:05] user/Terri Hall**

> what does the Shopify integration do on the standard plan that the starter doesn't do?

**[2026-04-17 02:39:09] bot/Luna**

> The agent you were working with is currently unavailable.
> 
>  Your message has been received and will be followed up as soon as they are back online. ​
>  If you would like, you can add any relevant details now to help us resolve this faster.

**[2026-04-17 16:35:21] admin/Harry**

> I'm glad to hear that. You're very welcome!
> 
>  Regarding your question, on the Standard plan, our app offers integration with Shopify Customers, which is not available on the Starter plan. This means that on Standard and higher plans, you can sync Notify Me subscriber data with your Shopify customer database, enabling more seamless customer management and marketing workflows. The Starter plan does not include this integration feature, so subscriber data remains within Notify Me only and does not sync to Shopify Customers.
> 
>  [App: Article Inserter]
> 
> 
>  Does that answer your question?
>  Is there anything else I can help you with? 😊

**[2026-04-19 21:28:19] user/Terri Hall**

> Are you able to share your wishlist?

**[2026-04-19 21:29:07] user/Terri Hall**

> how do I set up a specific product for pre-order? And add an available ship date? I know I have to check off the button in shopify first to "continue selling when out of stock"

**[2026-04-19 21:31:21] admin/Grace**

> Hi there👋
>  Grace here from the support team (:
>  How are you today dear Terri?

**[2026-04-19 21:31:49] admin/Grace**

> I would be happy to help😍
> 
>  For the Pre-order button to work, the product needs these 3 conditions:
>  1. Inventory tracked is on
> 2. Quantity is 0 or less
> 3. "Continue selling when out of stock" is checked
>  Please navigate to your Products in the Shopify admin, open the product, and update each variant’s inventory settings like in the screenshot below:
>  [Image]

**[2026-04-19 21:32:01] admin/Grace**

> Would you like to set this up on a product now and share its URL from your store with me?😍
>  I’ll happily review it with you and make sure the Pre-order button is showing correctly. ✨

**[2026-04-19 21:37:59] admin/Grace**

> Regarding the availability date:
>  You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description.
>  [Image]
>  If you have different availability dates for each preorder product,
>  create separate offers for each product and set individual availability dates accordingly.
>  To set a custom availability date for a product:
> 
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  [Image]
>  To display the date in the product description, use the {{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer.
>  Would you please let me know if that makes sense?
>  I'm here if you find yourself needing any help

**[2026-04-19 21:41:35] user/Terri Hall**

> Thank you! I did this part but how to show an available ship date on my website visible to the customer alongside the pre-order button (once those steps are all completed in Shopify? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-19 21:50:37] admin/Grace**

> Hi Terry I'm glad you were able to successfully set up the preorder buttons.😍
> 
>  As I mentioned previously here are the steps:
>  the text that is displaying alongside the preorder button is our preorder description:
>  You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description.
> 
>  (This is the text that will be displayed alongside the preorder button)
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly.
>  To set a custom availability date for a product:
> 
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
> 
>  To display the date in the product description, use the #{{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer.
> 
>  Could you please try these steps and let me know how it goes?

**[2026-04-19 22:16:38] user/Terri Hall**

> Thanks, when I go to "add an offer" I get this error message - please see attached. What are the next steps? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-19 22:29:36] admin/Grace**

> you're almost there.🙌😍
> 
>  to explain why that is happening
>  You currently have the default offer set up that automatically works on any item that has all the 3 conditions.
>  Since all products are currently in this default offer you need to first exclude the product you want from the default offer so you can add them to the new offer you are creating.
>  [Image]
>  Once you have excluded the product from the default offer
>  you can add it to the new offer.
> 
>  Does that make sense dear Terri?🙌
> 
>  Let me know if you find yourself needing any help.
>  I would be more than happy to assist (:

**[2026-04-19 22:45:37] user/Terri Hall**

> Ok, so every time I want to exclude a specific product from the default offer first, then I have to add it as a new offer? Is there an easier way for to just add specific products to an offer? We sell 75+ brands and multiple skus with different available ship dates. This seems a bit cumbersome that I have to exclude and then add a new offer. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-19 23:36:09] admin/Grace**

> Hi Terri,
> 
>  If you are planning on creating a different offer for every single preorder product that you have, then I believe you can deactivate the default preorder offer and create different offers for each product with a different availability date, so you won't have to exclude first each time.
> 
>  But just a quick heads up: during any period when a preorder product isn’t included in an active offer, the “Add to Cart” button will be displayed on it instead of the preorder button (If the product has continue selling when out of stock enabled).
> 
>  Do you think that is perhaps something that you would want to try?
> 
> 
>  Currently, there is no bulk method to add specific products to a pre-order offer or to manage exclusions in bulk. Thank you so much for sharing your feedback with us! We’re a small startup with a dedicated team, and your input truly means a lot. We’re currently working on adding this option, but it may take some time before the feature is live, as it’s not something coming in the near future due to technical complications of it.
> 
>  I made a feature request on our board for you so you are notified when the feature is live.
>  Your feedback is incredibly valuable to us, and we can’t thank you enough for taking the time to share your thoughts. We truly appreciate your support!
> 
>  Is there anything else I can do to help at the moment?

**[2026-04-20 00:13:44] user/Terri Hall**

> Hi Grace, Yes, I think that makes more sense for me to deactivate the default preorder offer. I want to include select (and several) products for pre-order with an available ship date. I only select "to continue selling when out of stock" in Shopify for products I want to put on pre-order with an available date. Is there a way to leave the year out? I attached a screen shot. How does the Klaviyo integration work if I upgrade to the Rocket plan? Are there templates provided? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-20 00:50:02] admin/Grace**

> I’m afraid the preorder availability date format is currently fixed and isn’t customizable just yet.
>  That said, your request is a really valid one and it’s already something our team is considering
> 
>  I can absolutely see how useful this would be for your business, so I’ve shared your feedback with our product team to make sure it’s taken into account. I’ve also created a feature request on our Featurebase board so others can support it too, and I’ve added an upvote on your behalf to help move it up in priority.
> 
>  [App: Featurebase]
> 
>  Regarding the Klavio integration, Here’s how the integration works:
> 
>  - After connecting your Klaviyo account, a checkbox appears on the Notify Me! subscription form for customers to opt in to marketing emails.
> - If checked, their email is added to a Klaviyo list called "Notify Me," tagged with "restock" and the product name. This allows for segmentation and targeted restock campaigns .
>  [Image] We have a great help center article about it:
> 
>  https://help.notify-me.io/en/articles/6515723-how-does-the-klaviyo-integration-work
> 
>  Regarding the Klavio email templates:
>  The emails themselves are sent from the Notify Me! app, not directly from Klaviyo, but you can customize the template.
>  You can add your Klaviyo email template to the Notify Me! app by following the steps in this guide: How to Add a Klaviyo Email Template to the 'Notify Me' App
> 
>  Could you please kindly check them out and let me know if there is anything I can help you out with? (:

**[2026-04-20 10:54:18] user/Terri Hall**

> Ok thank you for your help. So with the Klaviyo integration, you're saying they only get those emails if they opt in with the "notify me about other news and offers too"? But no matter what those customers that enter their email or phone will get the notification directly through the app correct? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Sun, Apr 19, 2026 at 8:50 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  I'm afraid the preorder availability date format is currently fixed and isn't customizable just yet. That said, your request is a really valid one and it's already something our team is considering I can absolutely see how useful this would be for your business, so I've shared your feedback with our product team to make sure it's taken into account. I've also created a feature request on our Featurebase board so others can support it too, and I've added an upvote on your behalf to help move it up in priority. You've been sent an app Click here to open Regarding the Klavio integration, Here's how the integration works:
>  - After connecting your Klaviyo account, a checkbox appears on the Notify Me! subscription form for customers to opt in to marketing emails.
> - If checked, their email is added to a Klaviyo list called "Notify Me," tagged with "restock" and the product name. This allows for segmentation and targeted restock campaigns .
>  [Image] We have a great help center article about it: https://help.notify-me.io/en/articles/6515723-how-does-the-klaviyo-integration-work Regarding the Klavio email templates: The emails themselves are sent from the Notify Me! app, not directly from Klaviyo, but you can customize the template. You can add your Klaviyo email template to the Notify Me! app by following the steps in this guide: How to Add a Klaviyo Email Template to the 'Notify Me' App Could you please kindly check them out and let me know if there is anything I can help you out with? (:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 8:13 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Yes, I think that makes more sense for me to deactivate the default preorder offer. I want to include select (and several) products for pre-order with an available ship date. I only select "to continue selling when out of stock" in Shopify for products I want to put on pre-order with an available date. Is there a way to leave the year out? I attached a screen shot. How does the Klaviyo integration work if I upgrade to the Rocket plan? Are there templates provided? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 7:36 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, If you are planning on creating a different offer for every single preorder product that you have, then I believe you can deactivate the default preorder offer and create different offers for each product with a different availability date, so you won't have to exclude first each time. But just a quick heads up: during any period when a preorder product isn't included in an active offer, the "Add to Cart" button will be displayed on it instead of the preorder button (If the product has continue selling when out of stock enabled). Do you think that is perhaps something that you would want to try? Currently, there is no bulk method to add specific products to a pre-order offer or to manage exclusions in bulk. Thank you so much for sharing your feedback with us! We're a small startup with a dedicated team, and your input truly means a lot. We're currently working on adding this option, but it may take some time before the feature is live, as it's not something coming in the near future due to technical complications of it. I made a feature request on our board for you so you are notified when the feature is live. Your feedback is incredibly valuable to us, and we can't thank you enough for taking the time to share your thoughts. We truly appreciate your support! Is there anything else I can do to help at the moment? ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:45 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Ok, so every time I want to exclude a specific product from the default offer first, then I have to add it as a new offer? Is there an easier way for to just add specific products to an offer? We sell 75+ brands and multiple skus with different available ship dates. This seems a bit cumbersome that I have to exclude and then add a new offer. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 6:29 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: you're almost there.🙌😍 to explain why that is happening You currently have the default offer set up that automatically works on any item that has all the 3 conditions. Since all products are currently in this default offer you need to first exclude the product you want from the default offer so you can add them to the new offer you are creating. ​
>  [Image] Once you have excluded the product from the default offer you can add it to the new offer. Does that make sense dear Terri?🙌 Let me know if you find yourself needing any help. I would be more than happy to assist (: ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:16 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thanks, when I go to "add an offer" I get this error message - please see attached. What are the next steps? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 5:51 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terry I'm glad you were able to successfully set up the preorder buttons.😍 As I mentioned previously here are the steps: the text that is displaying alongside the preorder button is our preorder description: You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description. (This is the text that will be displayed alongside the preorder button)
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly. To set a custom availability date for a product:
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  To display the date in the product description, use the #{{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer. Could you please try these steps and let me know how it goes?
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 5:41 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  [Image] Regarding the availability date: You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description.
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly. To set a custom availability date for a product:
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  [Image] To display the date in the product description, use the {{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer. Would you please let me know if that makes sense? I'm here if you find yourself needing any help We're here to help Reply directly to this email or through our Messenger
>  [Image] Notify Me! ​
>  On Sun, Apr 19, 2026 at 5:41 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you! I did this part but how to show an available ship date on my website visible to the customer alongside the pre-order button (once those steps are all completed in Shopify? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok

**[2026-04-20 16:39:01] admin/Grace [note]**

> Hi Terri!
>  I hope you had an amazing day I just got back into the office and wanted to quickly get back to you (:
>  To clarify: Notify me will send your Notifications automatically to everyone that has signed up once you restock.
>  The notifications will be sent out through Notify me using the template you can see here, You can aslo add a custom klavio template by following this steps;
>  (That's for notify me)
> 
>  Regarding the integration what will happen is :
>  This checkbox will appear on the form
>  If the customers check this box their email will be added to klavio to a list called notify me.
> 
> 
>  (In conclusion, All merchants who signed up will be notified through our app, If they check the box their info will also be added to Klavio for your use)
> 
> 
>  Let me know if that explanation makes sense and if you find yourself needing any help or clarifications 😍🙌

**[2026-04-20 22:06:44] user/Terri Hall**

> Hi again, A few alignment issues with the app. Please see attached. Can you make the notify me green button aligned correctly? Second attachment with "add to cart" button shows correct alignment. Pre-order " shipping separately on xyz date" verbiage - can you move this to the right of the button? It sits on top right now and it's not as readable. Thanks for your help. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Mon, Apr 20, 2026 at 6:53 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Ok thank you for your help. So with the Klaviyo integration, you're saying they only get those emails if they opt in with the "notify me about other news and offers too"? But no matter what those customers that enter their email or phone will get the notification directly through the app correct? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 8:50 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  I'm afraid the preorder availability date format is currently fixed and isn't customizable just yet. That said, your request is a really valid one and it's already something our team is considering I can absolutely see how useful this would be for your business, so I've shared your feedback with our product team to make sure it's taken into account. I've also created a feature request on our Featurebase board so others can support it too, and I've added an upvote on your behalf to help move it up in priority. You've been sent an app Click here to open Regarding the Klavio integration, Here's how the integration works:
>  - After connecting your Klaviyo account, a checkbox appears on the Notify Me! subscription form for customers to opt in to marketing emails.
> - If checked, their email is added to a Klaviyo list called "Notify Me," tagged with "restock" and the product name. This allows for segmentation and targeted restock campaigns .
>  [Image] We have a great help center article about it: https://help.notify-me.io/en/articles/6515723-how-does-the-klaviyo-integration-work Regarding the Klavio email templates: The emails themselves are sent from the Notify Me! app, not directly from Klaviyo, but you can customize the template. You can add your Klaviyo email template to the Notify Me! app by following the steps in this guide: How to Add a Klaviyo Email Template to the 'Notify Me' App Could you please kindly check them out and let me know if there is anything I can help you out with? (:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 8:13 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Yes, I think that makes more sense for me to deactivate the default preorder offer. I want to include select (and several) products for pre-order with an available ship date. I only select "to continue selling when out of stock" in Shopify for products I want to put on pre-order with an available date. Is there a way to leave the year out? I attached a screen shot. How does the Klaviyo integration work if I upgrade to the Rocket plan? Are there templates provided? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 7:36 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, If you are planning on creating a different offer for every single preorder product that you have, then I believe you can deactivate the default preorder offer and create different offers for each product with a different availability date, so you won't have to exclude first each time. But just a quick heads up: during any period when a preorder product isn't included in an active offer, the "Add to Cart" button will be displayed on it instead of the preorder button (If the product has continue selling when out of stock enabled). Do you think that is perhaps something that you would want to try? Currently, there is no bulk method to add specific products to a pre-order offer or to manage exclusions in bulk. Thank you so much for sharing your feedback with us! We're a small startup with a dedicated team, and your input truly means a lot. We're currently working on adding this option, but it may take some time before the feature is live, as it's not something coming in the near future due to technical complications of it. I made a feature request on our board for you so you are notified when the feature is live. Your feedback is incredibly valuable to us, and we can't thank you enough for taking the time to share your thoughts. We truly appreciate your support! Is there anything else I can do to help at the moment? ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:45 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Ok, so every time I want to exclude a specific product from the default offer first, then I have to add it as a new offer? Is there an easier way for to just add specific products to an offer? We sell 75+ brands and multiple skus with different available ship dates. This seems a bit cumbersome that I have to exclude and then add a new offer. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 6:29 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: you're almost there.🙌😍 to explain why that is happening You currently have the default offer set up that automatically works on any item that has all the 3 conditions. Since all products are currently in this default offer you need to first exclude the product you want from the default offer so you can add them to the new offer you are creating. ​
>  [Image] Once you have excluded the product from the default offer you can add it to the new offer. Does that make sense dear Terri?🙌 Let me know if you find yourself needing any help. I would be more than happy to assist (: ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:16 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thanks, when I go to "add an offer" I get this error message - please see attached. What are the next steps? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 5:51 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terry I'm glad you were able to successfully set up the preorder buttons.😍 As I mentioned previously here are the steps: the text that is displaying alongside the preorder button is our preorder description: You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description. (This is the text that will be displayed alongside the preorder button)
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly. To set a custom availability date for a product:
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  To display the date in the product description, use the #{{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer. Could you please try these steps and let me know how it goes?
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 5:41 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  [Image] Regarding the availability date: You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description.
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly. To set a custom availability date for a product:
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  [Image] To display the date in the product description, use the {{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer. Would you please let me know if that makes sense? I'm here if you find yourself needing any help We're here to help Reply directly to this email or through our Messenger
>  [Image] Notify Me! ​

**[2026-04-20 22:33:23] user/Terri Hall**

> How do I hide the payment method line in the checkout screen- see attached. Is there a way to change the "Notify Me when Available" button in the pop up - to green #c1d82f with brown text #54301a (no border/outline around button)? See attached for reference. Confirmation when subscribing pop up - how do I change the circle to brown #54301a and checkmark in the color white. Is this something you can do on your end if there isn't a way for me to do this in the app? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Mon, Apr 20, 2026 at 6:06 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi again, A few alignment issues with the app. Please see attached. Can you make the notify me green button aligned correctly? Second attachment with "add to cart" button shows correct alignment. Pre-order " shipping separately on xyz date" verbiage - can you move this to the right of the button? It sits on top right now and it's not as readable. Thanks for your help. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Mon, Apr 20, 2026 at 6:53 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Ok thank you for your help. So with the Klaviyo integration, you're saying they only get those emails if they opt in with the "notify me about other news and offers too"? But no matter what those customers that enter their email or phone will get the notification directly through the app correct? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 8:50 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  I'm afraid the preorder availability date format is currently fixed and isn't customizable just yet. That said, your request is a really valid one and it's already something our team is considering I can absolutely see how useful this would be for your business, so I've shared your feedback with our product team to make sure it's taken into account. I've also created a feature request on our Featurebase board so others can support it too, and I've added an upvote on your behalf to help move it up in priority. You've been sent an app Click here to open Regarding the Klavio integration, Here's how the integration works:
>  - After connecting your Klaviyo account, a checkbox appears on the Notify Me! subscription form for customers to opt in to marketing emails.
> - If checked, their email is added to a Klaviyo list called "Notify Me," tagged with "restock" and the product name. This allows for segmentation and targeted restock campaigns .
>  [Image] We have a great help center article about it: https://help.notify-me.io/en/articles/6515723-how-does-the-klaviyo-integration-work Regarding the Klavio email templates: The emails themselves are sent from the Notify Me! app, not directly from Klaviyo, but you can customize the template. You can add your Klaviyo email template to the Notify Me! app by following the steps in this guide: How to Add a Klaviyo Email Template to the 'Notify Me' App Could you please kindly check them out and let me know if there is anything I can help you out with? (:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 8:13 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Yes, I think that makes more sense for me to deactivate the default preorder offer. I want to include select (and several) products for pre-order with an available ship date. I only select "to continue selling when out of stock" in Shopify for products I want to put on pre-order with an available date. Is there a way to leave the year out? I attached a screen shot. How does the Klaviyo integration work if I upgrade to the Rocket plan? Are there templates provided? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 7:36 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, If you are planning on creating a different offer for every single preorder product that you have, then I believe you can deactivate the default preorder offer and create different offers for each product with a different availability date, so you won't have to exclude first each time. But just a quick heads up: during any period when a preorder product isn't included in an active offer, the "Add to Cart" button will be displayed on it instead of the preorder button (If the product has continue selling when out of stock enabled). Do you think that is perhaps something that you would want to try? Currently, there is no bulk method to add specific products to a pre-order offer or to manage exclusions in bulk. Thank you so much for sharing your feedback with us! We're a small startup with a dedicated team, and your input truly means a lot. We're currently working on adding this option, but it may take some time before the feature is live, as it's not something coming in the near future due to technical complications of it. I made a feature request on our board for you so you are notified when the feature is live. Your feedback is incredibly valuable to us, and we can't thank you enough for taking the time to share your thoughts. We truly appreciate your support! Is there anything else I can do to help at the moment? ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:45 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Ok, so every time I want to exclude a specific product from the default offer first, then I have to add it as a new offer? Is there an easier way for to just add specific products to an offer? We sell 75+ brands and multiple skus with different available ship dates. This seems a bit cumbersome that I have to exclude and then add a new offer. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 6:29 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: you're almost there.🙌😍 to explain why that is happening You currently have the default offer set up that automatically works on any item that has all the 3 conditions. Since all products are currently in this default offer you need to first exclude the product you want from the default offer so you can add them to the new offer you are creating. ​
>  [Image] Once you have excluded the product from the default offer you can add it to the new offer. Does that make sense dear Terri?🙌 Let me know if you find yourself needing any help. I would be more than happy to assist (: ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 19, 2026 at 6:16 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thanks, when I go to "add an offer" I get this error message - please see attached. What are the next steps? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 19, 2026 at 5:51 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terry I'm glad you were able to successfully set up the preorder buttons.😍 As I mentioned previously here are the steps: the text that is displaying alongside the preorder button is our preorder description: You can easily edit the description in your Notify Me panel by going to Pre-order &gt; Customize Appearance &gt; Widget Description. (This is the text that will be displayed alongside the preorder button)
>  [Image] If you have different availability dates for each preorder product, create separate offers for each product and set individual availability dates accordingly. To set a custom availability date for a product:
>  - Go to Apps &gt; Notify Me! &gt; PreOrder.
> - Click "Add offer" to create a new one, and add your product to it.
> - Scroll to the Availability (Shown on product page) section.
> - Choose "Available on a Specific Date" and select the expected date from the calendar picker. This date will be displayed to customers on the product page (e.g., "Expected availability: October 30, 2025").
>  To display the date in the product description, use the #{{availability_date}} placeholder in the widget description. The app will automatically replace this with the correct date for each offer. Could you please try these steps and let me know how it goes?
>  [Image] Grace / Customer Care Specialist Notify Me! App ​

**[2026-04-21 12:35:01] admin/Grace**

> Hi Terri,
>  I hope you’re having an amazing day!
>  I’m back in the office and more than happy to help (:
> 
>  Regarding the klavio integration let me explain so there are no misunderstandings:
> 
>  Every customer who enters their email or phone number will receive the notification directly through our app when you restock, regardless of whether they check the checkbox.
> 
>  If a customer does check the checkbox, their email is added to a Klaviyo list called "Notify Me," tagged with "restock" and the product name. This allows for segmentation and targeted restock campaigns. Note: The emails are sent from the Notify Me! app, not from Klaviyo
> 
>  So, in conclusion, all emails are sent from our app, Notify Me!, and everyone will be notified when you restock. However, if you integrate with Klaviyo, the emails of the people who check the opt-in checkbox will also be added to a list in your Klaviyo account.
> 
>  Let me know if that makes sense (:
> 
> 
> 
> Green Button Alignment:
>  I have taken care of the alignment issue . Please have a look at the attached screenshot and let me know what you think!😍
>  [Image]
>  Button &amp; Pop-up Customization
>  Notify Me"Button Colors: I have updated the "Notify Me when Available" button in the pop-up to your requested green (#c1d82f) with brown text (#54301a) and removed the border.
>  [Image]
> 
>  Tip: If you'd like, I can also set a minimum height to make the button a bit larger—just let me know!💚
>  [Image]
> 
>  Confirmation Pop-up: I have updated the confirmation circle to brown (#54301a). By default, the checkmark will match the background color of your pop-up. Could you let me know if this new look works for you?
>  [Image]
>  Checkout Screen: Payment Method Line
>  Regarding hiding the payment method line at checkout: Shopify requires this "payment transparency" section to remain visible for compliance. While it is technically possible to hide this via CSS in your theme, we generally advise against it to ensure you stay aligned with Shopify’s terms of service.
> 
>  I believe the only issue we have not covered is the Pre-order " shipping separately on xyz date" verbiage. I wasn't about to find the attachment for it in this thread, if you could send me a screenshot of the section you are referring to I would be more than happy to check it out dear Terri 🙌
> 
>  Looking forward to hearing from you (:

**[2026-04-21 12:36:14] admin/Grace [note]**

> Feel free to assign back to me,
>  (I need to check in for an hour during night shift tonight so I'll check it )

**[2026-04-22 18:59:07] user/Terri Hall**

> Thanks so much, you've been SO incredibly helpful! I like this Tip you provided for the "Notify me when available button": "If you'd like, I can also set a minimum height to make the button a bit larger-just let me know!💚" - Can you make this change? For the pop up once a customer is subscribed - is this able to made visible closer to the popup, rather than in the lower right of the screen? Attached a screen shot where it currently comes up. Noted on the payment line. Is that something your team can remove or do I need to do this on my end? I attached a second screen shot showing the pre-order "shipping separately on xyz date" verbiage Instead of it being right above the button - is this able to moved to the right of the button as more of a call out? Lastly, do I have until the end of the day today or tomorrow if I want to upgrade to the Rocket plan at the special discounted price? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-22 22:53:38] admin/Grace**

> This message was deleted

**[2026-04-22 22:58:10] admin/Grace**

> Hi Terri,
>  Grace here 😊
>  I’m really glad I could help, and it means a lot that you liked the suggestion!
>  I’ve gone ahead and applied the changes for you. The submit button has been updated,
>  Does it look good? 💚
>  [Image]
>  and I’ve also adjusted the pop-up so it sits a bit higher and more centered on the page. Whenever you have a moment, feel free to test it out and let me know how it feels on your end—I’m happy to fine-tune it further if needed.
>  [Image]
>  Regarding the payment section, that part should be managed on your end but if you'd like I would be happy to double check with our team to see if anything can be done from our end.
> 
>  As for the preorder message placement (“shipping separately on [date]”), this can depend a bit on your theme’s structure and how much flexibility it allows us in positioning elements. I’ve set it up in the best possible way within those limits, I’ve shared how it Could appear so you can review it. If you’d like me to proceed with any adjustments, just say the word 😊
> 
>  [Image]
>  Also, Regarding your trial I checked your trial is set to end on April 23 at 5:19 PM UTC.
>  Hope that helps!
> 
>  [Image]
>  And if everything is looking good for now, may I ask for a small favor? 🙈
>  If you feel I’ve provided a 5-star experience, it would mean a lot if you could leave me a quick review. We’re a small team working hard to support and delight our merchants, and feedback like yours truly makes a difference. And of course, if you happen to mention my name, I’d really appreciate it 💛😍
> 
>  You can write it here: ﻿​﻿﻿​﻿Notify me! | Review Link
> 
>  I’m always here if anything else comes up!
>  Warmly, Grace

**[2026-04-23 11:49:04] user/Terri Hall**

> Hi Grace, Looks good on all! We will leave the pre-order placement as is with "shipping separately on xyz" above the button. No need to change to the pop out on right side, it looks better the original way.:). Noted on the trial as well as CSS required for the checkout verbiage- we will make those changes on our end as needed. Also, is this feature working properly? Or am I not using it correctly? I attached two screen shots for a product placed on pre-order with an expiration date. It's not showing as "sold out" even though the offer expired. Happy to write a review for you! You have been incredibly helpful!! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-23 18:32:33] user/Terri Hall**

> Hi Grace, I'm trying to upgrade and the the promotional price is no longer there anymore - it's 2:30 my time. Any way to honor the promotional pricing as a one time courtesy with a special discount code? I'd like to upgrade to Rocket. Please let me know. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Thu, Apr 23, 2026 at 7:48 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Looks good on all! We will leave the pre-order placement as is with "shipping separately on xyz" above the button. No need to change to the pop out on right side, it looks better the original way.:). Noted on the trial as well as CSS required for the checkout verbiage- we will make those changes on our end as needed. Also, is this feature working properly? Or am I not using it correctly? I attached two screen shots for a product placed on pre-order with an expiration date. It's not showing as "sold out" even though the offer expired. Happy to write a review for you! You have been incredibly helpful!! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Wed, Apr 22, 2026 at 6:58 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, Grace here 😊 I'm really glad I could help, and it means a lot that you liked the suggestion! I've gone ahead and applied the changes for you. The submit button has been updated, Does it look good? 💚 ​
>  [Image] and I've also adjusted the pop-up so it sits a bit higher and more centered on the page. Whenever you have a moment, feel free to test it out and let me know how it feels on your end-I'm happy to fine-tune it further if needed. ​
>  [Image] Regarding the payment section, that part should be managed on your end but if you'd like I would be happy to double check with our team to see if anything can be done from our end. As for the preorder message placement ("shipping separately on [date]"), this can depend a bit on your theme's structure and how much flexibility it allows us in positioning elements. I've set it up in the best possible way within those limits, I've shared how it Could appear so you can review it. If you'd like me to proceed with any adjustments, just say the word 😊 ​
>  [Image] Also, Regarding your trial I checked your trial is set to end on April 23 at 5:19 PM UTC. Hope that helps! ​
>  [Image] And if everything is looking good for now, may I ask for a small favor? 🙈 If you feel I've provided a 5-star experience, it would mean a lot if you could leave me a quick review. We're a small team working hard to support and delight our merchants, and feedback like yours truly makes a difference. And of course, if you happen to mention my name, I'd really appreciate it 💛😍 You can write it here: ​​Notify me! | Review Link I'm always here if anything else comes up!
>  Warmly, Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App

**[2026-04-23 20:37:36] admin/Grace [note]**

> Hi Terri,
>  Grace here (:
>  I just got back into the office! and more than happy to help 😍🙌
> 
>  I'm so glad that you liked the Changes (:
>  Regarding the discount code This is not something we usually do but I really enjoyed helping you out and I wish to help you out as much as possible so just between us as a one time exclusive deal I created a discount code for you : 60% off for the rocket plan for 2 months
>  Would that work for you?
> 
>  you can apply it through here:
> 
>  Could you please kindly let me know once you have done this? (:
> 
> 
> 
>  Regarding the preorder button not turning to sold oiut i checked your serup and everything looks correct, Ps: The time you set there is based on your system's time.

**[2026-04-23 20:39:50] admin/Grace [note]**

> Hi there! 👋 Here’s your 60%OFF discount code for the Rocket Plan 2 months.
> 
>  code : Forterri60
> 
>  You also have a 24-hour free trial, so you can explore all the paid features without any risk. If you decide to downgrade within those 24 hours, you won’t be charged at all it’s completely safe to try things out.
> 
> 
> 
>  How to apply your discount code:
>  1. Navigate to the Plans section.
> 2. Toggle to the Monthly options.
> 3. Enter your discount code in the promo field. and to see if it's applied
> 4. Select the Plan.
> 
>  If you need help along the way, just let me know I’m here for you! 🌟
>  Could you please let me know once you have done this?
> 
>  Sometimes changes made to the website aren't always visible when you check the site until you perform a hard refresh.
> 
>  To hard refresh on Google Chrome on Windows, there are two ways you can do it:
>  1. Hold down Ctrl and click the Reload button.
> 2. Or Hold down Ctrl and press F5.
>  To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:
>  1. Hold down Shift and click the Reload button.
> 2. Or Hold down Command, Shift and click the ‘R’ key.
>  If you this happening again just let me know and I'll be sure to investigate for you

**[2026-04-23 20:52:24] admin/Grace**

> Hi Terri,
>  Grace here (:
>  I’ve just got back into the office and I’m more than happy to help!
>  I’m really glad to hear you liked the changes that’s wonderful to know 💛
> 
>  Regarding the discount code: this isn’t something we usually offer, but I truly appreciated working with you and wanted to do a little extra on my end to help out as much as possible. So, just between us, I’ve created a one-time exclusive offer for you—60% off the Rocket Plan for 2 months which brings the price down to $27.96/Mo 🎉 (:
>  Does that work for you?
> 
>  Your code: forterri60
>  How to apply it:
>  [Image]
>  - Head over to the Plans section
> - Toggle to the Monthly option
> - Enter the code in the promo field and confirm it’s applied
> - Then go ahead and select the plan
>  If you run into anything at all while applying it, just let me know—I’m right here for you! 🌟 And once you’ve had a chance to apply it, please let me know.​🙌😍
> 
> 
>  Regarding the preorder button not switching to “Sold Out,” I’ve checked your setup and everything looks correct on my end—the Sold Out button is currently showing.
> 
>  Just a quick note: the timing is based on your system’s local time, so that can sometimes affect when changes appear.
> 
>  Also, it’s possible that your browser was showing a cached version of the page. A quick hard refresh usually resolves that. Here’s how you can do it:
>  On Windows (Chrome):
>  - Hold Ctrl and click the Reload button, or
> - Press Ctrl + F5
>  On Mac (Chrome):
>  - Hold Shift and click the Reload button, or
> - Press Command + Shift + R
>  If you notice this happening again or anything else feels off, just let me know and I’ll happily take another look for you 😊
> 
>  Looking forward to hearing from you! ✨(:

**[2026-04-23 20:56:05] admin/Grace [note]**

> (:

**[2026-04-24 03:30:02] admin/Grace [note]**

> Feel free to assign back to me,
>  (I need to check in for an hour during night shift tonight so I'll check it )

**[2026-04-24 21:26:54] admin/Grace [note]**

> ((:

**[2026-04-24 21:42:51] admin/Grace**

> Hi Terri,
>  I hope you're having a fantastic day!
> 
>  This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end.
>  Is there anything I can help you out with?🙌🙂
> 
>  Also, I just wanted to circle back to the small favor I asked about previously.
>  I was wondering, did you get a chance to submit your review? I’ve been checking several times but haven’t seen it published yet. It would really mean so much to me to read it 🥺💚
> 
>  I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍
> 
>  and if you happen to mention my name that would be the cherry on top! 🍒😍
>  You can write it here if you'd like: ﻿​﻿﻿​﻿Notify me! | Review Link
> 
> 
>  looking forward to your reply
>  Grace

**[2026-04-25 12:01:28] user/Terri Hall**

> Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-25 12:04:49] user/Terri Hall**

> For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Sat, Apr 25, 2026 at 8:00 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, Apr 24, 2026 at 5:43 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I hope you're having a fantastic day! This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end. Is there anything I can help you out with?🙌🙂 Also, I just wanted to circle back to the small favor I asked about previously. I was wondering, did you get a chance to submit your review? I've been checking several times but haven't seen it published yet. It would really mean so much to me to read it 🥺💚 I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍 and if you happen to mention my name that would be the cherry on top! 🍒😍 You can write it here if you'd like: ​​Notify me! | Review Link looking forward to your reply Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 4:52 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, Grace here (: I've just got back into the office and I'm more than happy to help! I'm really glad to hear you liked the changes that's wonderful to know 💛 Regarding the discount code: this isn't something we usually offer, but I truly appreciated working with you and wanted to do a little extra on my end to help out as much as possible. So, just between us, I've created a one-time exclusive offer for you-60% off the Rocket Plan for 2 months which brings the price down to $27.96/Mo 🎉 (: Does that work for you? Your code: forterri60 How to apply it:
>  [Image] - Head over to the Plans section
> - Toggle to the Monthly option
> - Enter the code in the promo field and confirm it's applied
> - Then go ahead and select the plan
>  If you run into anything at all while applying it, just let me know-I'm right here for you! 🌟 And once you've had a chance to apply it, please let me know.​🙌😍 Regarding the preorder button not switching to "Sold Out," I've checked your setup and everything looks correct on my end-the Sold Out button is currently showing. Just a quick note: the timing is based on your system's local time, so that can sometimes affect when changes appear. Also, it's possible that your browser was showing a cached version of the page. A quick hard refresh usually resolves that. Here's how you can do it: On Windows (Chrome):
>  - Hold Ctrl and click the Reload button, or
> - Press Ctrl + F5On Mac (Chrome):
>  - Hold Shift and click the Reload button, or
> - Press Command + Shift + R
>  If you notice this happening again or anything else feels off, just let me know and I'll happily take another look for you 😊 Looking forward to hearing from you! ✨(:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 2:32 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, I'm trying to upgrade and the the promotional price is no longer there anymore - it's 2:30 my time. Any way to honor the promotional pricing as a one time courtesy with a special discount code? I'd like to upgrade to Rocket. Please let me know. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Thu, Apr 23, 2026 at 7:48 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Looks good on all! We will leave the pre-order placement as is with "shipping separately on xyz" above the button. No need to change to the pop out on right side, it looks better the original way.:). Noted on the trial as well as CSS required for the checkout verbiage- we will make those changes on our end as needed. Also, is this feature working properly? Or am I not using it correctly? I attached two screen shots for a product placed on pre-order with an expiration date. It's not showing as "sold out" even though the offer expired. Happy to write a review for you! You have been incredibly helpful!! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Wed, Apr 22, 2026 at 6:58 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, Grace here 😊 I'm really glad I could help, and it means a lot that you liked the suggestion! I've gone ahead and applied the changes for you. The submit button has been updated, Does it look good? 💚 ​
>  [Image] and I've also adjusted the pop-up so it sits a bit higher and more centered on the page. Whenever you have a moment, feel free to test it out and let me know how it feels on your end-I'm happy to fine-tune it further if needed. ​
>  [Image] Regarding the payment section, that part should be managed on your end but if you'd like I would be happy to double check with our team to see if anything can be done from our end. As for the preorder message placement ("shipping separately on [date]"), this can depend a bit on your theme's structure and how much flexibility it allows us in positioning elements. I've set it up in the best possible way within those limits, I've shared how it Could appear so you can review it. If you'd like me to proceed with any adjustments, just say the word 😊 ​
>  [Image] Also, Regarding your trial I checked your trial is set to end on April 23 at 5:19 PM UTC. Hope that helps! ​
>  [Image] And if everything is looking good for now, may I ask for a small favor? 🙈 If you feel I've provided a 5-star experience, it would mean a lot if you could leave me a quick review. We're a small team working hard to support and delight our merchants, and feedback like yours truly makes a difference. And of course, if you happen to mention my name, I'd really appreciate it 💛😍 You can write it here: ​​Notify me! | Review Link I'm always here if anything else comes up!
>  Warmly, Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App

**[2026-04-25 19:20:35] admin/Mason**

> Hi Terri,
>  I hope you're doing well.
>  Grace is on the weekend, so this is Mason here.
> 
>  Reminder Email Timing:
> 
>  The reminder email for back-in-stock notifications is sent a set number of days after the first notification. You can configure this timing to be anywhere from 1 to 5 days after the initial alert is sent. The default is 1 day, but this can be adjusted in the settings.
>  You can also choose which group of users receives the reminder: either those who received the first notification but did not purchase, or those who clicked the first notification but did not purchase.
> 
>  Push Notifications Explained:
> 
>  - Push notifications are instant browser alerts sent to customers when inventory is replenished.
> - They are delivered directly to a user's device (desktop or mobile) even if the user is not actively browsing your site.
> - Push notifications can be enabled by integrating Notify Me! with PushOwl.
> - To set up push notifications: • Go to your Notify Me! dashboard • Navigate to Settings &gt; Integrations • Connect PushOwl
> - Push notifications are useful for time-sensitive alerts, such as notifying customers immediately when a popular item is back in stock, increasing the chances of a quick sale.
>  I have also checked the issue that was for the SMS reminder.
>  [Image]

**[2026-04-26 15:13:46] user/Terri Hall**

> Thank you for your response. Where so I adjust the settings for the timing of the reminder email when back in stock? Is push owl free with the Notify Me app? Thanks for fixing the SMS. Still waiting on review for the Klaviyo integration for the back in stock alert. Then I can copy and paste into the reminder? For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. Is the wishlist shareable? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-26 20:02:34] user/Terri Hall**

> Also, can you import my pre-existing wishlist data into Notify-Me? I attached the wishlist data file. Thanks, -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Sun, Apr 26, 2026 at 11:13 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you for your response. Where so I adjust the settings for the timing of the reminder email when back in stock? Is push owl free with the Notify Me app? Thanks for fixing the SMS. Still waiting on review for the Klaviyo integration for the back in stock alert. Then I can copy and paste into the reminder? For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. Is the wishlist shareable? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 3:20 PM EDT, Mason From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, I hope you're doing well. Grace is on the weekend, so this is Mason here. Reminder Email Timing: The reminder email for back-in-stock notifications is sent a set number of days after the first notification. You can configure this timing to be anywhere from 1 to 5 days after the initial alert is sent. The default is 1 day, but this can be adjusted in the settings. You can also choose which group of users receives the reminder: either those who received the first notification but did not purchase, or those who clicked the first notification but did not purchase. Push Notifications Explained:
>  - Push notifications are instant browser alerts sent to customers when inventory is replenished.
> - They are delivered directly to a user's device (desktop or mobile) even if the user is not actively browsing your site.
> - Push notifications can be enabled by integrating Notify Me! with PushOwl.
> - To set up push notifications: • Go to your Notify Me! dashboard • Navigate to Settings &gt; Integrations • Connect PushOwl
> - Push notifications are useful for time-sensitive alerts, such as notifying customers immediately when a popular item is back in stock, increasing the chances of a quick sale.
>  I have also checked the issue that was for the SMS reminder.
>  [Image] [Image] Mason / Customer Care Specialist Notify Me! App ​
>  On Sat, Apr 25, 2026 at 8:04 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 8:00 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, Apr 24, 2026 at 5:43 PM EDT, Mason From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I hope you're having a fantastic day! This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end. Is there anything I can help you out with?🙌🙂 Also, I just wanted to circle back to the small favor I asked about previously. I was wondering, did you get a chance to submit your review? I've been checking several times but haven't seen it published yet. It would really mean so much to me to read it 🥺💚 I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍 and if you happen to mention my name that would be the cherry on top! 🍒😍 You can write it here if you'd like: ​​Notify me! | Review Link looking forward to your reply Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 4:52 PM EDT, Mason From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, Grace here (: I've just got back into the office and I'm more than happy to help! I'm really glad to hear you liked the changes that's wonderful to know 💛 Regarding the discount code: this isn't something we usually offer, but I truly appreciated working with you and wanted to do a little extra on my end to help out as much as possible. So, just between us, I've created a one-time exclusive offer for you-60% off the Rocket Plan for 2 months which brings the price down to $27.96/Mo 🎉 (: Does that work for you? Your code: forterri60 How to apply it:
>  [Image] - Head over to the Plans section
> - Toggle to the Monthly option
> - Enter the code in the promo field and confirm it's applied
> - Then go ahead and select the plan
>  If you run into anything at all while applying it, just let me know-I'm right here for you! 🌟 And once you've had a chance to apply it, please let me know.​🙌😍 Regarding the preorder button not switching to "Sold Out," I've checked your setup and everything looks correct on my end-the Sold Out button is currently showing. Just a quick note: the timing is based on your system's local time, so that can sometimes affect when changes appear. Also, it's possible that your browser was showing a cached version of the page. A quick hard refresh usually resolves that. Here's how you can do it: On Windows (Chrome):
>  - Hold Ctrl and click the Reload button, or
> - Press Ctrl + F5On Mac (Chrome):
>  - Hold Shift and click the Reload button, or
> - Press Command + Shift + R
>  If you notice this happening again or anything else feels off, just let me know and I'll happily take another look for you 😊 Looking forward to hearing from you! ✨(:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 2:32 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, I'm trying to upgrade and the the promotional price is no longer there anymore - it's 2:30 my time. Any way to honor the promotional pricing as a one time courtesy with a special discount code? I'd like to upgrade to Rocket. Please let me know. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Thu, Apr 23, 2026 at 7:48 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, Looks good on all! We will leave the pre-order placement as is with "shipping separately on xyz" above the button. No need to change to the pop out on right side, it looks better the original way.:). Noted on the trial as well as CSS required for the checkout verbiage- we will make those changes on our end as needed. Also, is this feature working properly? Or am I not using it correctly? I attached two screen shots for a product placed on pre-order with an expiration date. It's not showing as "sold out" even though the offer expired. Happy to write a review for you! You have been incredibly helpful!! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Wed, Apr 22, 2026 at 6:58 PM EDT, Mason From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, Grace here 😊 I'm really glad I could help, and it means a lot that you liked the suggestion! I've gone ahead and applied the changes for you. The submit button has been updated, Does it look good? 💚 ​
>  [Image] and I've also adjusted the pop-up so it sits a bit higher and more centered on the page. Whenever you have a moment, feel free to test it out and let me know how it feels on your end-I'm happy to fine-tune it further if needed. ​
>  [Image] Regarding the payment section, that part should be managed on your end but if you'd like I would be happy to double check with our team to see if anything can be done from our end. As for the preorder message placement ("shipping separately on [date]"), this can depend a bit on your theme's structure and how much flexibility it allows us in positioning elements. I've set it up in the best possible way within those limits, I've shared how it Could appear so you can review it. If you'd like me to proceed with any adjustments, just say the word 😊 ​
>  [Image] Also, Regarding your trial I checked your trial is set to end on April 23 at 5:19 PM UTC. Hope that helps! ​
>  [Image] And if everything is looking good for now, may I ask for a small favor? 🙈 If you feel I've provided a 5-star experience, it would mean a lot if you could leave me a quick review. We're a small team working hard to support and delight our merchants, and feedback like yours truly makes a difference. And of course, if you happen to mention my name, I'd really appreciate it 💛😍 You can write it here: ​​Notify me! | Review Link I'm always here if anything else comes up!
>  Warmly, Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​

**[2026-04-26 20:26:36] admin/Mason [note]**

> Dear Grace
>  Do you think you’d be able to take this one? They’ve had the ticket with you, and I just jumped in with a quick reply in the meantime 🥺
>  If you feel like you won’t get to it, no worries at all, I can snooze it for tomorrow and pick it up then.

**[2026-04-27 02:15:35] admin/Grace [note]**

> No worries,
>  Checking this out 🙌

**[2026-04-28 00:20:10] admin/Grace [note]**

> Hi Terri,
>  Grace here From Notify me,
>  I just got back into the office and I'm more than happy to help you out 😍
>  I can see that you have a few questions, No worries at all,
> 
>  Lets tackle them one by one:
>  Where so I adjust the settings for the timing of the reminder email when back in stock?
> 
>  To adjust the timing for the reminder email when a product is back in stock, follow these steps:
>  - Go to the "Back in Stock" tab in your Notify Me! app dashboard.
> - Navigate to "Settings" and select the "Reminder" tab.
> - In the "Back-in-stock notifications" section, click "Edit" for the Reminder Notification.
> - Here, you can set the timing for reminders: choose how many days after the first notification the reminder should be sent (from 1 to 5 days)
>  I attached a few screenshots as well to help out as much as possible in finding these options:
>  Hope it helps 😄
> 
>  Is push owl free with the Notify Me app?
>  Notify Me does not charge any extra fees for the Push owl notifications and this feature is currently available on your plan (Rocket).
>  We have a great help center doc about this feature,
>  You can find it here:
>  https://help.notify-me.io/en/articles/6208827-how-to-activate-back-in-stock-push-notifications
> 
>  Regarding the review for the Klavio template Could you let me know what date you submitted it,
>  I would be happy to check it out for you.
> 
>  Regarding the wishlist: The button at the bottom left is the wishlist access button, this is the button your customers can use to see the contents of the wishlist, which in your words is the pop up that appears on the left size, The functionality of the button under the add to cart "add to wishlist button" is to simply add the product to the wishlist and to see the content of the wishlist you must click on the wishlist acces,
>  Since the functionalities of these two buttons are different I can't make the pop up appear when the add to wishlist is selected.
> 
>  I hope I was able to explain that well,😅
>  Please let me know if you find yourself still having questions
> 
>  Unfortunately at the moment the wishlist is not sharable and we are not able to import data to it,
>  The wishlist is one of our latest features and since it's in beta mode we are actively adding features to it, but no worries I can see how this would benefit your business

**[2026-04-28 00:34:20] admin/Grace**

> Hi Terri,👋
>  Grace here From Notify me,
>  I just got back into the office and I'm more than happy to help you out 😍
>  I can see that you have a few questions, No worries at all,
>  Lets tackle them one by one:
> 
>  Where so I adjust the settings for the timing of the reminder email when back in stock?
> 
>  To adjust the timing for the reminder email when a product is back in stock, follow these steps:
>  - Go to the "Back in Stock" tab in your Notify Me! app dashboard.
> - Navigate to "Settings" and select the "Reminder" tab.
> - In the "Back-in-stock notifications" section, click "Edit" for the Reminder Notification.
> - Here, you can set the timing for reminders: choose how many days after the first notification the reminder should be sent (from 1 to 5 days)
>  I attached a few screenshots as well to help out as much as possible in finding these options:
>  [Image] [Image]
>  Hope it helps 😄
> 
>  Is push owl free with the Notify Me app?
> 
>  Notify Me does not charge any extra fees for the Push owl notifications and this feature is currently available on your plan (Rocket).
>  We have a great help center doc about this feature,
>  You can find it here:
>  https://help.notify-me.io/en/articles/6208827-how-to-activate-back-in-stock-push-notifications
> 
>  Regarding the review for the Klavio template Could you let me know what date you submitted it,🤔
>  I would be happy to check it out for you.
> 
>  Regarding the wishlist:
>  The button at the bottom left is the wishlist access button. This is the button your customers can use to see the contents of the wishlist, which in your words is the pop-up that appears on the left side.
> 
>  The functionality of the button under the Add to Cart, “Add to Wishlist” button, is to simply add the product to the wishlist. To see the content of the wishlist, you must click on the wishlist access button.
> 
>  Since the functionalities of these two buttons are different, I can’t make the pop-up appear when the Add to Wishlist button is selected.
> 
>  I hope I was able to explain that well,😅
>  Please let me know if you find yourself still having questions🙌
> 
>  Unfortunately at the moment the wishlist is not sharable and we are not able to import data to it,
>  The wishlist is one of our latest features and since it's in beta mode we are actively adding features to it,
>  However, I see how it could benefit your business, and I'll pass your request on to our product development team for future consideration.
> 
>  I made a feature request for you on our Featurebase board so that other people can vote on it too.
> 
>  [App: Featurebase]
>  [App: Featurebase]
> 
> 
> 
>  I'm going to make sure that we reach out to you as soon as this feature goes live. I also upvoted the posts for you so they are prioritised ﻿​﻿
>  Is there anything else I can help you with at the moment?
> 
>  I look forward to hearing back from you🙌

**[2026-04-28 17:06:59] user/Terri Hall**

> Thank you again Grace! Understood that the wishlist is not sharable and cannot import data from previous app. Thank you for adding this to the developer's list of future consideration items. I was able to edit the reminder email (time period). Thanks for the screen shots! For Klaviyo -I submitted on Saturday I believe. I just submitted again for approval - for both the first email and reminder. Please se attached. I will still need to replace some variables. Are you able to assist with that at all? I will look at Push Owl with the help article. Thanks. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Mon, Apr 27, 2026 at 8:34 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri,👋 Grace here From Notify me, I just got back into the office and I'm more than happy to help you out 😍 I can see that you have a few questions, No worries at all, Lets tackle them one by one: Where so I adjust the settings for the timing of the reminder email when back in stock? To adjust the timing for the reminder email when a product is back in stock, follow these steps:
>  - Go to the "Back in Stock" tab in your Notify Me! app dashboard.
> - Navigate to "Settings" and select the "Reminder" tab.
> - In the "Back-in-stock notifications" section, click "Edit" for the Reminder Notification.
> - Here, you can set the timing for reminders: choose how many days after the first notification the reminder should be sent (from 1 to 5 days)
>  I attached a few screenshots as well to help out as much as possible in finding these options:
>  [Image] [Image] Hope it helps 😄 Is push owl free with the Notify Me app? Notify Me does not charge any extra fees for the Push owl notifications and this feature is currently available on your plan (Rocket). We have a great help center doc about this feature, You can find it here: https://help.notify-me.io/en/articles/6208827-how-to-activate-back-in-stock-push-notifications Regarding the review for the Klavio template Could you let me know what date you submitted it,🤔 I would be happy to check it out for you. Regarding the wishlist: The button at the bottom left is the wishlist access button. This is the button your customers can use to see the contents of the wishlist, which in your words is the pop-up that appears on the left side. The functionality of the button under the Add to Cart, "Add to Wishlist" button, is to simply add the product to the wishlist. To see the content of the wishlist, you must click on the wishlist access button. Since the functionalities of these two buttons are different, I can't make the pop-up appear when the Add to Wishlist button is selected. I hope I was able to explain that well,😅 Please let me know if you find yourself still having questions🙌 Unfortunately at the moment the wishlist is not sharable and we are not able to import data to it, The wishlist is one of our latest features and since it's in beta mode we are actively adding features to it, However, I see how it could benefit your business, and I'll pass your request on to our product development team for future consideration. I made a feature request for you on our Featurebase board so that other people can vote on it too. You've been sent an app Click here to open You've been sent an app Click here to open I'm going to make sure that we reach out to you as soon as this feature goes live. I also upvoted the posts for you so they are prioritised ​ Is there anything else I can help you with at the moment? I look forward to hearing back from you🙌
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 26, 2026 at 4:02 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Also, can you import my pre-existing wishlist data into Notify-Me? I attached the wishlist data file. Thanks, -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 26, 2026 at 11:13 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you for your response. Where so I adjust the settings for the timing of the reminder email when back in stock? Is push owl free with the Notify Me app? Thanks for fixing the SMS. Still waiting on review for the Klaviyo integration for the back in stock alert. Then I can copy and paste into the reminder? For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. Is the wishlist shareable? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 3:20 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, I hope you're doing well. Grace is on the weekend, so this is Mason here. Reminder Email Timing: The reminder email for back-in-stock notifications is sent a set number of days after the first notification. You can configure this timing to be anywhere from 1 to 5 days after the initial alert is sent. The default is 1 day, but this can be adjusted in the settings. You can also choose which group of users receives the reminder: either those who received the first notification but did not purchase, or those who clicked the first notification but did not purchase. Push Notifications Explained:
>  - Push notifications are instant browser alerts sent to customers when inventory is replenished.
> - They are delivered directly to a user's device (desktop or mobile) even if the user is not actively browsing your site.
> - Push notifications can be enabled by integrating Notify Me! with PushOwl.
> - To set up push notifications: • Go to your Notify Me! dashboard • Navigate to Settings &gt; Integrations • Connect PushOwl
> - Push notifications are useful for time-sensitive alerts, such as notifying customers immediately when a popular item is back in stock, increasing the chances of a quick sale.
>  I have also checked the issue that was for the SMS reminder.
>  [Image] [Image] Mason / Customer Care Specialist Notify Me! App ​
>  On Sat, Apr 25, 2026 at 8:04 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 8:00 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, Apr 24, 2026 at 5:43 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I hope you're having a fantastic day! This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end. Is there anything I can help you out with?🙌🙂 Also, I just wanted to circle back to the small favor I asked about previously. I was wondering, did you get a chance to submit your review? I've been checking several times but haven't seen it published yet. It would really mean so much to me to read it 🥺💚 I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍 and if you happen to mention my name that would be the cherry on top! 🍒😍 You can write it here if you'd like: ​​Notify me! | Review Link looking forward to your reply Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 4:52 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, Grace here (: I've just got back into the office and I'm more than happy to help! I'm really glad to hear you liked the changes that's wonderful to know 💛 Regarding the discount code: this isn't something we usually offer, but I truly appreciated working with you and wanted to do a little extra on my end to help out as much as possible. So, just between us, I've created a one-time exclusive offer for you-60% off the Rocket Plan for 2 months which brings the price down to $27.96/Mo 🎉 (: Does that work for you? Your code: forterri60 How to apply it:
>  [Image] - Head over to the Plans section
> - Toggle to the Monthly option
> - Enter the code in the promo field and confirm it's applied
> - Then go ahead and select the plan
>  If you run into anything at all while applying it, just let me know-I'm right here for you! 🌟 And once you've had a chance to apply it, please let me know.​🙌😍 Regarding the preorder button not switching to "Sold Out," I've checked your setup and everything looks correct on my end-the Sold Out button is currently showing. Just a quick note: the timing is based on your system's local time, so that can sometimes affect when changes appear. Also, it's possible that your browser was showing a cached version of the page. A quick hard refresh usually resolves that. Here's how you can do it: On Windows (Chrome):
>  - Hold Ctrl and click the Reload button, or
> - Press Ctrl + F5On Mac (Chrome):
>  - Hold Shift and click the Reload button, or
> - Press Command + Shift + R
>  If you notice this happening again or anything else feels off, just let me know and I'll happily take another look for you 😊 Looking forward to hearing from you! ✨(:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 2:32 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Grace, I'm trying to upgrade and the the promotional price is no longer there anymore - it's 2:30 my time. Any way to honor the promotional pricing as a one time courtesy with a special discount code? I'd like to upgrade to Rocket. Please let me know. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok

**[2026-04-28 17:47:56] user/Terri Hall**

> Where do I get my logo added for the Push notifications? Attaching a screen shot. Says "logo not found". -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Tue, Apr 28, 2026 at 1:06 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you again Grace! Understood that the wishlist is not sharable and cannot import data from previous app. Thank you for adding this to the developer's list of future consideration items. I was able to edit the reminder email (time period). Thanks for the screen shots! For Klaviyo -I submitted on Saturday I believe. I just submitted again for approval - for both the first email and reminder. Please se attached. I will still need to replace some variables. Are you able to assist with that at all? I will look at Push Owl with the help article. Thanks. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Mon, Apr 27, 2026 at 8:34 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri,👋 Grace here From Notify me, I just got back into the office and I'm more than happy to help you out 😍 I can see that you have a few questions, No worries at all, Lets tackle them one by one: Where so I adjust the settings for the timing of the reminder email when back in stock? To adjust the timing for the reminder email when a product is back in stock, follow these steps:
>  - Go to the "Back in Stock" tab in your Notify Me! app dashboard.
> - Navigate to "Settings" and select the "Reminder" tab.
> - In the "Back-in-stock notifications" section, click "Edit" for the Reminder Notification.
> - Here, you can set the timing for reminders: choose how many days after the first notification the reminder should be sent (from 1 to 5 days)
>  I attached a few screenshots as well to help out as much as possible in finding these options:
>  [Image] [Image] Hope it helps 😄 Is push owl free with the Notify Me app? Notify Me does not charge any extra fees for the Push owl notifications and this feature is currently available on your plan (Rocket). We have a great help center doc about this feature, You can find it here: https://help.notify-me.io/en/articles/6208827-how-to-activate-back-in-stock-push-notifications Regarding the review for the Klavio template Could you let me know what date you submitted it,🤔 I would be happy to check it out for you. Regarding the wishlist: The button at the bottom left is the wishlist access button. This is the button your customers can use to see the contents of the wishlist, which in your words is the pop-up that appears on the left side. The functionality of the button under the Add to Cart, "Add to Wishlist" button, is to simply add the product to the wishlist. To see the content of the wishlist, you must click on the wishlist access button. Since the functionalities of these two buttons are different, I can't make the pop-up appear when the Add to Wishlist button is selected. I hope I was able to explain that well,😅 Please let me know if you find yourself still having questions🙌 Unfortunately at the moment the wishlist is not sharable and we are not able to import data to it, The wishlist is one of our latest features and since it's in beta mode we are actively adding features to it, However, I see how it could benefit your business, and I'll pass your request on to our product development team for future consideration. I made a feature request for you on our Featurebase board so that other people can vote on it too. You've been sent an app Click here to open You've been sent an app Click here to open I'm going to make sure that we reach out to you as soon as this feature goes live. I also upvoted the posts for you so they are prioritised ​ Is there anything else I can help you with at the moment? I look forward to hearing back from you🙌
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 26, 2026 at 4:02 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Also, can you import my pre-existing wishlist data into Notify-Me? I attached the wishlist data file. Thanks, -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 26, 2026 at 11:13 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you for your response. Where so I adjust the settings for the timing of the reminder email when back in stock? Is push owl free with the Notify Me app? Thanks for fixing the SMS. Still waiting on review for the Klaviyo integration for the back in stock alert. Then I can copy and paste into the reminder? For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. Is the wishlist shareable? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 3:20 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, I hope you're doing well. Grace is on the weekend, so this is Mason here. Reminder Email Timing: The reminder email for back-in-stock notifications is sent a set number of days after the first notification. You can configure this timing to be anywhere from 1 to 5 days after the initial alert is sent. The default is 1 day, but this can be adjusted in the settings. You can also choose which group of users receives the reminder: either those who received the first notification but did not purchase, or those who clicked the first notification but did not purchase. Push Notifications Explained:
>  - Push notifications are instant browser alerts sent to customers when inventory is replenished.
> - They are delivered directly to a user's device (desktop or mobile) even if the user is not actively browsing your site.
> - Push notifications can be enabled by integrating Notify Me! with PushOwl.
> - To set up push notifications: • Go to your Notify Me! dashboard • Navigate to Settings &gt; Integrations • Connect PushOwl
> - Push notifications are useful for time-sensitive alerts, such as notifying customers immediately when a popular item is back in stock, increasing the chances of a quick sale.
>  I have also checked the issue that was for the SMS reminder.
>  [Image] [Image] Mason / Customer Care Specialist Notify Me! App ​
>  On Sat, Apr 25, 2026 at 8:04 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 8:00 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, Apr 24, 2026 at 5:43 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I hope you're having a fantastic day! This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end. Is there anything I can help you out with?🙌🙂 Also, I just wanted to circle back to the small favor I asked about previously. I was wondering, did you get a chance to submit your review? I've been checking several times but haven't seen it published yet. It would really mean so much to me to read it 🥺💚 I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍 and if you happen to mention my name that would be the cherry on top! 🍒😍 You can write it here if you'd like: ​​Notify me! | Review Link looking forward to your reply Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Thu, Apr 23, 2026 at 4:52 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, Grace here (: I've just got back into the office and I'm more than happy to help! I'm really glad to hear you liked the changes that's wonderful to know 💛 Regarding the discount code: this isn't something we usually offer, but I truly appreciated working with you and wanted to do a little extra on my end to help out as much as possible. So, just between us, I've created a one-time exclusive offer for you-60% off the Rocket Plan for 2 months which brings the price down to $27.96/Mo 🎉 (: Does that work for you? Your code: forterri60 How to apply it:
>  [Image] - Head over to the Plans section
> - Toggle to the Monthly option
> - Enter the code in the promo field and confirm it's applied
> - Then go ahead and select the plan
>  If you run into anything at all while applying it, just let me know-I'm right here for you! 🌟 And once you've had a chance to apply it, please let me know.​🙌😍 Regarding the preorder button not switching to "Sold Out," I've checked your setup and everything looks correct on my end-the Sold Out button is currently showing. Just a quick note: the timing is based on your system's local time, so that can sometimes affect when changes appear. Also, it's possible that your browser was showing a cached version of the page. A quick hard refresh usually resolves that. Here's how you can do it: On Windows (Chrome):
>  - Hold Ctrl and click the Reload button, or
> - Press Ctrl + F5On Mac (Chrome):
>  - Hold Shift and click the Reload button, or
> - Press Command + Shift + R
>  If you notice this happening again or anything else feels off, just let me know and I'll happily take another look for you 😊 Looking forward to hearing from you! ✨(:
>  [Image] Grace / Customer Care Specialist Notify Me! App ​

**[2026-04-28 18:06:41] user/Terri Hall**

> Another question.;) For the reminder notifications - I set it to one day for email and still deciding on SMS. This will only be sent IF the product is still in stock correct? I attached a screen shot. Is there a way to set up a discount incentive/code? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Tue, Apr 28, 2026 at 1:47 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Where do I get my logo added for the Push notifications? Attaching a screen shot. Says "logo not found". -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Tue, Apr 28, 2026 at 1:06 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you again Grace! Understood that the wishlist is not sharable and cannot import data from previous app. Thank you for adding this to the developer's list of future consideration items. I was able to edit the reminder email (time period). Thanks for the screen shots! For Klaviyo -I submitted on Saturday I believe. I just submitted again for approval - for both the first email and reminder. Please se attached. I will still need to replace some variables. Are you able to assist with that at all? I will look at Push Owl with the help article. Thanks. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Mon, Apr 27, 2026 at 8:34 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri,👋 Grace here From Notify me, I just got back into the office and I'm more than happy to help you out 😍 I can see that you have a few questions, No worries at all, Lets tackle them one by one: Where so I adjust the settings for the timing of the reminder email when back in stock? To adjust the timing for the reminder email when a product is back in stock, follow these steps:
>  - Go to the "Back in Stock" tab in your Notify Me! app dashboard.
> - Navigate to "Settings" and select the "Reminder" tab.
> - In the "Back-in-stock notifications" section, click "Edit" for the Reminder Notification.
> - Here, you can set the timing for reminders: choose how many days after the first notification the reminder should be sent (from 1 to 5 days)
>  I attached a few screenshots as well to help out as much as possible in finding these options:
>  [Image] [Image] Hope it helps 😄 Is push owl free with the Notify Me app? Notify Me does not charge any extra fees for the Push owl notifications and this feature is currently available on your plan (Rocket). We have a great help center doc about this feature, You can find it here: https://help.notify-me.io/en/articles/6208827-how-to-activate-back-in-stock-push-notifications Regarding the review for the Klavio template Could you let me know what date you submitted it,🤔 I would be happy to check it out for you. Regarding the wishlist: The button at the bottom left is the wishlist access button. This is the button your customers can use to see the contents of the wishlist, which in your words is the pop-up that appears on the left side. The functionality of the button under the Add to Cart, "Add to Wishlist" button, is to simply add the product to the wishlist. To see the content of the wishlist, you must click on the wishlist access button. Since the functionalities of these two buttons are different, I can't make the pop-up appear when the Add to Wishlist button is selected. I hope I was able to explain that well,😅 Please let me know if you find yourself still having questions🙌 Unfortunately at the moment the wishlist is not sharable and we are not able to import data to it, The wishlist is one of our latest features and since it's in beta mode we are actively adding features to it, However, I see how it could benefit your business, and I'll pass your request on to our product development team for future consideration. I made a feature request for you on our Featurebase board so that other people can vote on it too. You've been sent an app Click here to open You've been sent an app Click here to open I'm going to make sure that we reach out to you as soon as this feature goes live. I also upvoted the posts for you so they are prioritised ​ Is there anything else I can help you with at the moment? I look forward to hearing back from you🙌
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, Apr 26, 2026 at 4:02 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Also, can you import my pre-existing wishlist data into Notify-Me? I attached the wishlist data file. Thanks, -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sun, Apr 26, 2026 at 11:13 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you for your response. Where so I adjust the settings for the timing of the reminder email when back in stock? Is push owl free with the Notify Me app? Thanks for fixing the SMS. Still waiting on review for the Klaviyo integration for the back in stock alert. Then I can copy and paste into the reminder? For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. Is the wishlist shareable? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 3:20 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote:
>  Hi Terri, I hope you're doing well. Grace is on the weekend, so this is Mason here. Reminder Email Timing: The reminder email for back-in-stock notifications is sent a set number of days after the first notification. You can configure this timing to be anywhere from 1 to 5 days after the initial alert is sent. The default is 1 day, but this can be adjusted in the settings. You can also choose which group of users receives the reminder: either those who received the first notification but did not purchase, or those who clicked the first notification but did not purchase. Push Notifications Explained:
>  - Push notifications are instant browser alerts sent to customers when inventory is replenished.
> - They are delivered directly to a user's device (desktop or mobile) even if the user is not actively browsing your site.
> - Push notifications can be enabled by integrating Notify Me! with PushOwl.
> - To set up push notifications: • Go to your Notify Me! dashboard • Navigate to Settings &gt; Integrations • Connect PushOwl
> - Push notifications are useful for time-sensitive alerts, such as notifying customers immediately when a popular item is back in stock, increasing the chances of a quick sale.
>  I have also checked the issue that was for the SMS reminder.
>  [Image] [Image] Mason / Customer Care Specialist Notify Me! App ​
>  On Sat, Apr 25, 2026 at 8:04 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  For the WISHLIST: When I click on the "add to wishlist button" under the "add to cart" button - can you make the pop up appear to the left so the customer knows it was added? Right now, you have to click on the brown Wishlist button on the bottom left, and then you can see it. I attached a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Sat, Apr 25, 2026 at 8:00 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much Grace! I just left you a review.:) I also went ahead an upgraded the app to Rocket- thank you for kindly extending the offer to me and for 2 months. This has been truly an amazing experience. The only thing I have left to do I think is update the automated emails that customers receive for "back in stock" notification. I still need your help with that - I want to use our Klaviyo template. I just followed your instructions on how to do that and imported the template for the first email. It's waiting for review. I still need to replace some variables, I guess one it's approved? I've only imported the template for the first notification. I'm guessing once the first one is approved I can go ahead and copy and paste the reminder and thank you? When is the reminder email sent? Can you also explain "Push" notifications and where I may want to use that? Also, please see attached - for this reminder SMS message part of the messaging is: \nDon 't wait secure it today.\n' Not sure why the \n' is in there? Thanks again for your help! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, Apr 24, 2026 at 5:43 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I hope you're having a fantastic day! This is Grace from the Customer Care team. I just wanted to follow up and see if everything is working good on your end. Is there anything I can help you out with?🙌🙂 Also, I just wanted to circle back to the small favor I asked about previously. I was wondering, did you get a chance to submit your review? I've been checking several times but haven't seen it published yet. It would really mean so much to me to read it 🥺💚 I completely understand how busy things can get, and no pressure at all, but If everything has been great and you were happy with the customer service, it would truly make my day and would help me a ton if you could take a moment to submit it. 🙏🤍 and if you happen to mention my name that would be the cherry on top! 🍒😍 You can write it here if you'd like: ​​Notify me! | Review Link looking forward to your reply Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​

**[2026-04-28 19:59:52] admin/Harry**

> Hi Terri,
>  This is Harry here from the team, stepping in as my teammate is done for the da. I hope you are doing well.
>  I'm glad you reached out to us.
> 
>  Thank you for sharing this. We’d be happy to help you with the variables for your custom email. Here’s a list of variables you can use.
> 
>  [App: Article Inserter]
> 
>  Regarding the logo, it should be fixed now. Could you please check and confirm?
> 
>  Regarding the reminder, would it be okay if I double-check the sending condition when the variant is out of stock and get back to you?
>  Also, you can add an offer/discount content based on your preference. However, content such as discount codes is not dynamic at the moment and would remain the same for all customers.
> 
>  Looking forward to your response!
>  Best regards,

**[2026-04-28 20:05:23] admin/Harry [note]**

> @Jira
>  1-Do you need an update in 24 hours : no
>  2-Issue in your words : Question; Does reminder notification check the inventory at the moment of sending and not send if the item is sold out again? To clarify the merchant has set 1 day delay for reminder and wants to know if it would still send if the item is sold-out at the time. ﻿3-What have you done : ﻿4-Related URL : - ﻿5-Shop Password : -

**[2026-04-28 20:05:41] admin/Nareh [note]**

> 🔗 Jira ticket created
>  Jira link: https://partnerz.atlassian.net/browse/RS-6227
>  Please Link the Jira ticket to the conversation.
>  The SLA for this issue is 72 hours in business days.

**[2026-04-28 20:06:38] admin/Harry [note]**

> 🔗 Harry linked RS-6227: Back‑in‑stock reminder notification behavior clarification Jira · partnerz.atlassian.net

**[2026-04-29 08:36:46] admin/Matin [note_and_unsnooze]**

> ⬆️ Nareh changed the status to CCE Check-in on RS-6227: Back‑in‑stock reminder notification behavior clarification Jira · partnerz.atlassian.net

**[2026-04-29 08:37:38] admin/Matin [note]**

> 💬️ Nareh commented Hi team, when sending the reminder email, we check all the setting of initial restock ,so if the inventory is 0 and product is out of stock, we don’t send the reminder. on RS-6227: Back‑in‑stock reminder notification behavior clarification Jira · partnerz.atlassian.net

**[2026-04-29 08:37:40] admin/Matin [note]**

> ⬆️ Nareh changed the status to QA PASSED on RS-6227: Back‑in‑stock reminder notification behavior clarification Jira · partnerz.atlassian.net

**[2026-04-29 08:37:40] admin/Matin [note]**

> ⬆️ Nareh changed the status to QA PASSED on RS-6227: Back‑in‑stock reminder notification behavior clarification Jira · partnerz.atlassian.net

**[2026-04-29 14:57:39] user/Terri Hall**

> Hi Harry! Thanks for getting back to me. I'm not seeing our logo under push notifications - first one and reminder. Please see attached. Regarding the Klaviyo custom email- it hasn't been approved yet- can you kindly look into this? Then I can see if I can edit the variables. May need help here. Please get back to me on the sending condition when the variant is out of stock - if a reminder is set up. Thanks for letting me know regarding the discounts and that they are not dynamic. Looking forward to your response! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-29 16:49:33] admin/Harry [note]**

> logo is added through shop details:
>  [Image]

**[2026-04-29 17:01:18] admin/Harry**

> Hi Terri,
>  This is Harry here from the team. I hope you are doing well.
> 
>  Thank you for clarifying.
>  The logo is now added to your notifications. Could you please check it and confirm?
> 
>  [Image]
>  Regarding the custom email, could you please share the email HTML with me so I can apply it on my end? If possible, please also specify which notification template this is intended for.
> 
>  Regarding the reminder condition, thank you for your patience while our team reviewed this. Our reminder checks the initial back-in-stock conditions at the time of sending, and if those conditions are no longer met, the reminder will not be triggered.
>  To clarify, if the item is sold out at the time the reminder is scheduled to send, the reminder email will not be sent. Does that make sense?
> 
>  Looking forward to your response.
>  Best regards,

**[2026-04-29 18:06:27] user/Terri Hall**

> Thank you! The logo is appearing now.:) Sounds good and makes sense on the reminder email - thanks for clarifying. I attached the HTML template from Klaviyo that I was previously using for my back in stock notifications. Thanks for your help. I want this inserted for the first email and reminder. The wording may need to be tweaked a bit once uploaded and the variables would need to change for the product (or any other coding). -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-29 18:12:28] admin/Harry**

> I’m glad to hear that. You’re very welcome!
>  However, I’m not seeing the attached file on my end. Could you please share it again?
> 
>  Looking forward to your response.
>  Best regards,

**[2026-04-29 18:35:13] user/Terri Hall**

> Hi Harry, Please see attached - it's a "pages" doc. Please let me know if know if you need me to send as a Microsoft Word file. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-29 19:27:10] admin/Harry**

> Thank you for getting back to me.
>  Unfortunately, I’m not seeing any attached file on my end. Could you please share the HTML in another way? You can either paste the code directly in the message or share a Google Doc containing it, whichever works best for you.
> 
>  Looking forward to your response!

**[2026-04-29 21:59:06] user/Terri Hall**

> No problem.:) Pasting below: &lt;!DOCTYPE html&gt; &lt;html xmlns="http://www.w3.org/1999/xhtml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml"&gt; &lt;head&gt; &lt;title&gt; &lt;/title&gt; &lt;!--[if !mso]&gt;&lt;!--&gt; &lt;meta content="IE=edge" http-equiv="X-UA-Compatible"/&gt; &lt;!--&lt;![endif]--&gt; &lt;meta content="text/html; charset=utf-8" http-equiv="Content-Type"/&gt; &lt;meta content="width=device-width, initial-scale=1" name="viewport"/&gt; &lt;!--[if mso]&gt; &lt;noscript&gt; &lt;xml&gt; &lt;o:OfficeDocumentSettings&gt; &lt;o:AllowPNG/&gt; &lt;o:PixelsPerInch&gt;96&lt;/o:PixelsPerInch&gt; &lt;/o:OfficeDocumentSettings&gt; &lt;/xml&gt; &lt;/noscript&gt; &lt;![endif]--&gt; &lt;!--[if lte mso 11]&gt; &lt;style type="text/css" data-inliner="ignore"&gt; .mj-outlook-group-fix { width:100% !important; } &lt;/style&gt; &lt;![endif]--&gt; &lt;!--[if !mso]&gt;&lt;!--&gt;&lt;!--&lt;![endif]--&gt; &lt;style&gt;a:not([name]) {color:#c2a16b;text-decoration:none} a:link {color:#c2a16b;text-decoration:none} a:visited {color:#c2a16b;text-decoration:none} a:active {color:#c2a16b;text-decoration:none} a:hover {color:#c2a16b;text-decoration:none}&lt;/style&gt;&lt;style&gt;@import url(https://static-forms.klaviyo.com/fonts/api/v1/VKcjAA/custom_fonts.css); @import url("https://fonts.googleapis.com/css2?family=Lora&amp;family=Open+Sans:wght@400;600&amp;display=swap"); #outlook a { padding: 0 } body { margin: 0; padding: 0; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100% } table, td { border-collapse: collapse; mso-table-lspace: 0; mso-table-rspace: 0 } img { border: 0; line-height: 100%; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic } p { display: block; margin: 13px 0 } @media only screen and (min-width: 480px) { .mj-column-per-100 { width: 100% !important; max-width: 100% } } .moz-text-html .mj-column-per-100 { width: 100% !important; max-width: 100% } @media only screen and (max-width: 480px) { div.kl-row.colstack div.kl-column { display: block !important; width: 100% !important } } @media only screen and (max-width: 480px) { .component-wrapper .mob-no-spc { padding-left: 0 !important; padding-right: 0 !important } } .hlb-subblk td { word-break: normal } @media only screen and (max-width: 480px) { .hlb-wrapper .hlb-block-settings-content { padding: 9px !important } .hlb-logo { padding-bottom: 9px !important } .r2-tbl { width: 100% } .r2-tbl .lnk { width: 100% } .r2-tbl .hlb-subblk &gt; table { border-spacing: 5px !important; border-collapse: separate !important } .kl-hlb-stack { display: block !important; width: 100% !important; padding-right: 0 !important } .kl-hlb-stack.vspc { margin-bottom: 9px } .kl-hlb-wrap { display: inline-block !important; width: auto !important } .kl-hlb-no-wrap { display: table-cell !important } .kl-hlb-wrap.nospc.nospc { padding-right: 0 !important } } @media only screen and (max-width: 480px) { td.kl-img-base-auto-width { width: 100% !important } } .kl-button a { display: block !important } @media only screen and (max-width: 480px) { .kl-split-subblock.top .spacer, .kl-split-subblock.bottom .spacer { padding: 0 !important } .kl-split-subblock.top .spacer { padding-bottom: 9px !important } .kl-split-subblock.top { display: table-header-group !important; width: 100% !important } .kl-split-subblock.bottom { display: table-footer-group !important; width: 100% !important } } img { border: 0; height: auto; line-height: 100%; outline: none; text-decoration: none; max-width: 100% } .root-container { background-image: url(https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/e28d3158-e2fa-41af-b4b1-b0f8ecbfacc8.png) !important; background-repeat: repeat !important; background-size: contain !important; background-position: center top !important } .root-container-spacing { padding-top: 50px !important; padding-bottom: 20px !important; font-size: 0 !important } .content-padding { padding-left: 0 !important; padding-right: 0 !important } .content-padding.kl-first { padding-top: 0 !important } .content-padding.kl-last { padding-bottom: 0 !important } @media only screen and (max-width: 480px) { td.mobile-only { display: table-cell !important } div.mobile-only { display: block !important } table.mobile-only { display: table !important } .desktop-only { display: none !important } } @media only screen and (max-width: 480px) { .table-mobile-only { display: table-cell !important; max-height: none !important } .table-mobile-only.block { display: block !important } .table-mobile-only.inline-block { display: inline-block !important } .table-desktop-only { max-height: 0 !important; display: none !important; mso-hide: all !important; overflow: hidden !important } } p { margin-left: 0; margin-right: 0; margin-top: 0; margin-bottom: 0; padding-bottom: 1em } @media only screen and (max-width: 480px) { body.mce-content-body, /* NOTE: needed for internal tinymce styles */.kl-text &gt; div, .kl-table-subblock &gt; div, .kl-split-subblock &gt; div { font-size: 14px !important; line-height: 1.3 !important } } h1 { color: #54301a; font-family: "Helvetica Neue", Arial; font-size: 40px; font-style: normal; font-weight: normal; line-height: 1.1; letter-spacing: 0; margin: 0; margin-bottom: 20px; text-align: left } @media only screen and (max-width: 480px) { h1 { font-size: 40px !important; line-height: 1.1 !important } } h2 { color: #54301a; font-family: "Helvetica Neue", Arial; font-size: 32px; font-style: normal; font-weight: bold; line-height: 1.1; letter-spacing: 0; margin: 0; margin-bottom: 16px; text-align: left } @media only screen and (max-width: 480px) { h2 { font-size: 32px !important; line-height: 1.1 !important } } h3 { color: #54301a; font-family: "Helvetica Neue", Arial; font-size: 24px; font-style: normal; font-weight: bold; line-height: 1.1; letter-spacing: 0; margin: 0; margin-bottom: 12px; text-align: left } @media only screen and (max-width: 480px) { h3 { font-size: 24px !important; line-height: 1.1 !important } } h4 { color: #54301a; font-family: "Helvetica Neue", Arial; font-size: 18px; font-style: normal; font-weight: 400; line-height: 1.1; letter-spacing: 0; margin: 0; margin-bottom: 9px; text-align: left } @media only screen and (max-width: 480px) { h4 { font-size: 18px !important; line-height: 1.1 !important } } @media only screen and (max-width: 480px) { .root-container { width: 100% !important } .root-container-spacing { padding: 10px !important } .content-padding { padding-left: 0 !important; padding-right: 0 !important } .content-padding.kl-first { padding-top: 0 !important } .content-padding.kl-last { padding-bottom: 0 !important } .kl-column &gt; .component-wrapper { padding-left: 0 !important; padding-right: 0 !important; width: unset !important } .kl-text { padding-right: 18px !important; padding-left: 18px !important } } body { background: url(https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/e28d3158-e2fa-41af-b4b1-b0f8ecbfacc8.png) repeat-y center !important } .main-button, .main-button2 { display: inline-block; max-width: 100%; text-align: center; background: #c1d82f; color: #fff !important; padding: 15px 25px; letter-spacing: 0.4em; font-family: "Open Sans", sans-serif; text-decoration: none !important } .main-button2 { padding: 15px } h1, h2, h3 { font-family: "Lora", serif; font-weight: normal } h4 { font-family: "Open Sans", sans-serif } p { font-family: "Open Sans", sans-serif }&lt;/style&gt;&lt;/head&gt; &lt;body style="word-spacing:normal;background-color:#FFFFFF;"&gt; &lt;!-- TRACKING_PIXEL_TOP --&gt; &lt;div class="root-container" id="bodyTable" style="background-color:#FFFFFF;"&gt; &lt;div class="root-container-spacing"&gt; &lt;table align="center" border="0" cellpadding="0" cellspacing="0" class="kl-section" role="presentation" style="width:100%;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td&gt; &lt;!--[if mso | IE]&gt;&lt;table align="center" border="0" cellpadding="0" cellspacing="0" class="kl-section-outlook" style="width:600px;" width="600" &gt;&lt;tr&gt;&lt;td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"&gt;&lt;![endif]--&gt; &lt;div style="margin:0px auto;max-width:600px;"&gt; &lt;table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td style="direction:ltr;font-size:0px;padding:0px;text-align:center;"&gt; &lt;!--[if mso | IE]&gt;&lt;table role="presentation" border="0" cellpadding="0" cellspacing="0"&gt;&lt;table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600" bgcolor="transparent" &gt;&lt;tr&gt;&lt;td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"&gt;&lt;![endif]--&gt; &lt;div style="background:transparent;background-color:transparent;margin:0px auto;border-radius:0px 0px 0px 0px;max-width:600px;"&gt; &lt;table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:transparent;background-color:transparent;width:100%;border-radius:0px 0px 0px 0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td style="direction:ltr;font-size:0px;padding:20px 0;padding-bottom:0px;padding-left:0px;padding-right:0px;padding-top:0px;text-align:center;"&gt; &lt;!--[if mso | IE]&gt;&lt;table role="presentation" border="0" cellpadding="0" cellspacing="0"&gt;&lt;![endif]--&gt; &lt;div class="content-padding kl-first kl-last"&gt; &lt;!--[if true]&gt;&lt;table border="0" cellpadding="0" cellspacing="0" width="600" style="width:600px;direction:ltr"&gt;&lt;tr&gt;&lt;![endif]--&gt; &lt;div class="kl-row colstack" style="display:table;table-layout:fixed;width:100%;"&gt; &lt;!--[if true]&gt;&lt;td style="vertical-align:top;width:600px;"&gt;&lt;![endif]--&gt; &lt;div class="kl-column" style="display:table-cell;vertical-align:top;width:100%;"&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="left" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:14px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:left;color:#54301a;"&gt;&lt;p style="padding-bottom:0; text-align:center"&gt;&lt;span style="font-size:9px;"&gt;{% render_variable preview_text %}&lt;/span&gt; &lt;/p&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="left" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:14px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:left;color:#54301a;"&gt;&lt;div style="font-size:10px;text-align:center;"&gt; &lt;p style="padding-bottom:0"&gt;You have &lt;strong&gt;{{ person|lookup:'points_approved'|default:'0' }}&lt;/strong&gt; &lt;strong&gt;&lt;u&gt;&lt;a href="https://www.integritybotanicals.com/account/login" style="color:#c2a16b; text-decoration:none"&gt;Integrity Botanicals rewards&lt;/a&gt;&lt;/u&gt; points&lt;/strong&gt;&lt;/p&gt; &lt;/div&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper hlb-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="hlb-block-settings-content" style="background-color:#ffffff;vertical-align:top;padding-top:5px;padding-right:1px;padding-bottom:15px;padding-left:1px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="top" class="kl-header-link-bar" style="font-size:0px;padding:0px 0px 0px 0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="color:#000000;font-family:Ubuntu, Helvetica, Arial, sans-serif;font-size:13px;line-height:22px;table-layout:auto;width:100%;border:0;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="hlb-logo" style="display:table-cell;width:100%;padding-bottom:1px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;!--[if true]&gt;&lt;td style="width:274px;" bgcolor="transparent"&gt;&lt;![endif]--&gt; &lt;!--[if !true]&gt;&lt;!--&gt;&lt;td style="width:274px;"&gt;&lt;!--&lt;![endif]--&gt; &lt;a href="http://www.integritybotanicals.com" style="color:#c2a16b; text-decoration:none" target="_blank"&gt; &lt;img src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/a91063ed-d169-4d2e-ae45-fba6a13cd75a.jpeg" style="display:block;outline:none;text-decoration:none;height:auto;width:100%;background-color:transparent;" width="274"/&gt; &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;tr&gt; &lt;td&gt; &lt;table align="center" cellpadding="0" cellspacing="0" class="r2-tbl" style="table-layout:fixed;" width="100%"&gt; &lt;tr style="text-align:center;"&gt; &lt;td align="center" class="hlb-subblk" style="" valign="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" class="lnk" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="transparent" role="presentation" style="border:none;border-radius:0px;cursor:auto;font-style:normal;mso-padding-alt:0px 0px 0px 0px;background:transparent;" valign="middle"&gt; &lt;a href="https://www.integritybotanicals.com/collections/skin-care-1" style="color:#54301a; text-decoration:none; display:inline-block; background:transparent; font-family:Century Gothic, AppleGothic, Arial; font-size:10px; font-style:normal; font-weight:400; line-height:100%; letter-spacing:1px; margin:0; text-transform:none; padding:0 0 0 0; mso-padding-alt:0; border-radius:0" target="_blank"&gt; SKINCARE &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;td align="center" class="hlb-subblk" style="" valign="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" class="lnk" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="transparent" role="presentation" style="border:none;border-radius:0px;cursor:auto;font-style:normal;mso-padding-alt:0px 0px 0px 0px;background:transparent;" valign="middle"&gt; &lt;a href="https://www.integritybotanicals.com/collections/body-care" style="color:#54301a; text-decoration:none; display:inline-block; background:transparent; font-family:Century Gothic, AppleGothic, Arial; font-size:10px; font-style:normal; font-weight:400; line-height:100%; letter-spacing:1px; margin:0; text-transform:none; padding:0 0 0 0; mso-padding-alt:0; border-radius:0" target="_blank"&gt; BODY &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;td align="center" class="hlb-subblk" style="" valign="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" class="lnk" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="transparent" role="presentation" style="border:none;border-radius:0px;cursor:auto;font-style:normal;mso-padding-alt:0px 0px 0px 0px;background:transparent;" valign="middle"&gt; &lt;a href="https://www.integritybotanicals.com/collections/hair-care" style="color:#54301a; text-decoration:none; display:inline-block; background:transparent; font-family:Century Gothic, AppleGothic, Arial; font-size:10px; font-style:normal; font-weight:400; line-height:100%; letter-spacing:1px; margin:0; text-transform:none; padding:0 0 0 0; mso-padding-alt:0; border-radius:0" target="_blank"&gt; HAIR CARE &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;td align="center" class="hlb-subblk" style="" valign="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" class="lnk" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="transparent" role="presentation" style="border:none;border-radius:0px;cursor:auto;font-style:normal;mso-padding-alt:0px 0px 0px 0px;background:transparent;" valign="middle"&gt; &lt;a href="https://www.integritybotanicals.com/collections/makeup" style="color:#54301a; text-decoration:none; display:inline-block; background:transparent; font-family:Century Gothic, AppleGothic, Arial; font-size:10px; font-style:normal; font-weight:400; line-height:100%; letter-spacing:1px; margin:0; text-transform:none; padding:0 0 0 0; mso-padding-alt:0; border-radius:0" target="_blank"&gt; MAKEUP &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;td align="center" class="hlb-subblk" style="" valign="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" class="lnk" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="transparent" role="presentation" style="border:none;border-radius:0px;cursor:auto;font-style:normal;mso-padding-alt:0px 0px 0px 0px;background:transparent;" valign="middle"&gt; &lt;a href="https://www.integritybotanicals.com/pages/our-brands" style="color:#54301a; text-decoration:none; display:inline-block; background:transparent; font-family:Century Gothic, AppleGothic, Arial; font-size:10px; font-style:normal; font-weight:400; line-height:100%; letter-spacing:1px; margin:0; text-transform:none; padding:0 0 0 0; mso-padding-alt:0; border-radius:0" target="_blank"&gt; BRANDS &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td style="background:#c2a16b;font-size:0px;word-break:break-word;"&gt; &lt;div style="height:1px;line-height:1px;"&gt;&amp;#8202;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:14px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;h2 style="text-align: center;"&gt;The wait is over!&lt;/h2&gt; &lt;p style="padding-bottom:0"&gt;Good news -&amp;nbsp;&lt;a href="{% catalog event.VariantId integration='shopify' %}{{ catalog_item.url }}{% endcatalog %}" style="color:#c2a16b; text-decoration:none"&gt;{% catalog event.VariantId integration='shopify' %}{{ catalog_item.title }}{% endcatalog %}&lt;/a&gt;&amp;nbsp;is now back in stock. Grab it before it's gone!&lt;/p&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:9px;padding-bottom:9px;padding-left:9px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-image" style="font-size:0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="kl-img-base-auto-width" style="border:0;padding:0px 9px 0px 9px;width:300px;" valign="top"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt;&lt;tbody&gt;&lt;tr&gt; &lt;td valign="top"&gt; &lt;a class="kl-img-link" href="{% catalog event.VariantId integration='shopify' %}{{ catalog_item.url }}{% endcatalog %}" style="color:#c2a16b; text-decoration:none; display:block"&gt; &lt;img src="{% catalog event.VariantId integration='shopify' %}{{ catalog_item.variant.featured_image.full.src|default:catalog_item.featured_image.full.src }}{% endcatalog %}" style="display:block;outline:none;text-decoration:none;height:auto;font-size:13px;width:100%;" width="300"/&gt; &lt;/a&gt; &lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:14px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;{% catalog event.VariantId integration='shopify' %}{% currency_format catalog_item.metadata.price|floatformat:2 %}{% endcatalog %}&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:18px;padding-bottom:18px;padding-left:18px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-button" style="font-size:0px;padding:0px;word-break:break-word;" vertical-align="middle"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:separate;line-height:100%;"&gt; &lt;tr&gt; &lt;td align="center" bgcolor="#c1d82f" role="presentation" style="border:none;border-radius:0px;cursor:auto;mso-padding-alt:15px 25px 15px 25px;background:#c1d82f;" valign="middle"&gt; &lt;a href="{% catalog event.VariantId integration='shopify' %}{{ catalog_item.url }}{% endcatalog %}" style='color:#fff; text-decoration:none; display:inline-block; background:#c1d82f; font-family:"Helvetica Neue", Arial; font-size:16px; font-weight:400; line-height:100%; letter-spacing:0; margin:0; text-transform:none; padding:15px 25px 15px 25px; mso-padding-alt:0; border-radius:0' target="_blank"&gt; SHOP NOW &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td style="font-size:0px;word-break:break-word;"&gt; &lt;div style="height:20px;line-height:20px;"&gt;&amp;#8202;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-image" style="font-size:0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="kl-img-base-auto-width" style="border:0;padding:0px 0px 0px 0px;width:600px;" valign="top"&gt; &lt;a class="kl-img-link" href="https://integritybotanicals.pscr.pt/2BWR1j" style="color:#c2a16b; text-decoration:none; display:block"&gt; &lt;img src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/645cea7a-344f-472e-beb2-67070037ec94.png" style="display:block;outline:none;text-decoration:none;height:auto;font-size:13px;width:100%;" width="600"/&gt; &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="background:#ffffff;font-size:0px;padding:0px;padding-top:20px;padding-right:18px;padding-bottom:20px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:10px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;p style="padding-bottom:0"&gt;&lt;span style="font-size:8px;"&gt;* I agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg &amp;amp; data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our&lt;a href="https://www.integritybotanicals.com/policies/terms-of-service" style="color:#c2a16b; text-decoration:none" target="_blank"&gt; Terms of Service&lt;/a&gt; and &lt;a href="https://www.integritybotanicals.com/policies/privacy-policy" style="color:#c2a16b; text-decoration:none" target="_blank"&gt;Privacy Policy&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-image" style="font-size:0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="kl-img-base-auto-width" style="border:0;padding:0px 0px 0px 0px;width:600px;" valign="top"&gt; &lt;a class="kl-img-link" href="https://www.integritybotanicals.com/pages/afterpay" style="color:#c2a16b; text-decoration:none; display:block"&gt; &lt;img alt="Afterpay" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/c417f0c7-4942-4b28-8b23-c220ed4b2911.png" style="display:block;outline:none;text-decoration:none;height:auto;font-size:13px;width:100%;" title="Afterpay" width="600"/&gt; &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:0px;padding-bottom:9px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border:solid 1px #ba8748;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:24px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;a href="https://www.integritybotanicals.com/collections/what-s-new" style="color:#b99764; text-decoration:none; letter-spacing:0.2em" target="_blank"&gt;&lt;span style="color:#54301a;font-family:'Lora', georgia, Times New Roman, serif;"&gt;WHAT'S NEW&lt;/span&gt;&lt;/a&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:0px;padding-bottom:9px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border:solid 1px #ba8748;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:24px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;a href="https://www.integritybotanicals.com/collections/best-sellers" style="color:#c2a16b; text-decoration:none; letter-spacing:0.2em" target="_blank"&gt;&lt;span style="color:#54301a;font-family:'Lora', georgia, Times New Roman, serif;"&gt;BEST SELLERS&lt;/span&gt;&lt;/a&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:0px;padding-bottom:9px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border:solid 1px #ba8748;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:24px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;a href="https://www.integritybotanicals.com/blogs/specials" style="color:#b99764; text-decoration:none; letter-spacing:0.2em" target="_blank"&gt;&lt;span style="color:#54301a;font-family:'Lora', georgia, Times New Roman, serif;"&gt;SPECIAL OFFERS&lt;/span&gt;&lt;/a&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:0px;padding-bottom:9px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border:solid 1px #ba8748;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:24px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;a href="https://www.integritybotanicals.com/collections/sale" style="color:#b99764; text-decoration:none; letter-spacing:0.2em" target="_blank"&gt;&lt;span style="color:#54301a;font-family:'Lora', georgia, Times New Roman, serif;"&gt;SALE&lt;/span&gt;&lt;/a&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:9px;padding-right:0px;padding-bottom:9px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="left" class="kl-split" style="font-size:0px;padding:0px;word-break:break-word;"&gt; &lt;div style="font-family:Ubuntu, Helvetica, Arial, sans-serif;font-size:13px;line-height:1;text-align:left;color:#000000;"&gt;&lt;!--[if true]&gt;&lt;table role="presentation" width="100%" style="all:unset;opacity:0;"&gt;&lt;tr&gt;&lt;![endif]--&gt; &lt;!--[if false]&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;![endif]--&gt; &lt;div style="display:table;width:100%;"&gt; &lt;!--[if true]&gt;&lt;td vertical-align="top" width="50%"&gt;&lt;![endif]--&gt; &lt;!--[if !true]&gt;&lt;!--&gt;&lt;div class="kl-split-subblock top" style="display:table-cell;vertical-align: top;width:50%"&gt;&lt;!--&lt;![endif]--&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="spacer" style="padding-left:0px;padding-right:1px;" vertical-align="top"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"&gt; &lt;tr&gt; &lt;td&gt; &lt;table border="0" cellpadding="0" cellspacing="0" width="100%"&gt; &lt;tr&gt; &lt;td align="center" class="" style="font-size:0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="border:0;padding:0;width:297px;" valign="top"&gt; &lt;a class="kl-img-link" href="https://www.integritybotanicals.com/pages/shipping-information" style="color:#c2a16b; text-decoration:none; display:block"&gt; &lt;img alt="" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/96f41c88-1df2-4905-99fa-99d418106e3e.png" style="display:block;outline:none;text-decoration:none;height:auto;font-size:13px;width:100%;" title="" width="297"/&gt; &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;!--[if !true]&gt;&lt;!--&gt;&lt;/div&gt;&lt;!--&lt;![endif]--&gt; &lt;!--[if true]&gt;&lt;/td&gt;&lt;![endif]--&gt; &lt;!--[if true]&gt;&lt;td vertical-align="top" width="50%"&gt;&lt;![endif]--&gt; &lt;!--[if !true]&gt;&lt;!--&gt;&lt;div class="kl-split-subblock bottom" style="display:table-cell;vertical-align: top;width:50%"&gt;&lt;!--&lt;![endif]--&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="spacer" style="padding-left:1px;padding-right:0px;" vertical-align="top"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"&gt; &lt;tr&gt; &lt;td&gt; &lt;table border="0" cellpadding="0" cellspacing="0" width="100%"&gt; &lt;tr&gt; &lt;td align="center" class="" style="font-size:0px;word-break:break-word;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;border-spacing:0px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="border:0;padding:0;width:297px;" valign="top"&gt; &lt;a class="kl-img-link" href="https://www.integritybotanicals.com/collections/free-samples" style="color:#c2a16b; text-decoration:none; display:block"&gt; &lt;img alt="" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/2b637432-8cab-4379-af08-ba24be38da0e.png" style="display:block;outline:none;text-decoration:none;height:auto;font-size:13px;width:100%;" title="" width="297"/&gt; &lt;/a&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;!--[if !true]&gt;&lt;!--&gt;&lt;/div&gt;&lt;!--&lt;![endif]--&gt; &lt;!--[if true]&gt;&lt;/td&gt;&lt;![endif]--&gt; &lt;/div&gt; &lt;!--[if true]&gt;&lt;/tr&gt;&lt;/table&gt;&lt;![endif]--&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:26px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="left" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:14px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:left;color:#54301a;"&gt;&lt;h3 style="font-size: 20px; color: #54301a; text-align: center; font-weight: normal; letter-spacing: .15em; font-family: 'Lora', Georgia, 'Times New Roman', serif;"&gt;TAG US ON INSTAGRAM WITH&lt;/h3&gt; &lt;div&gt;&lt;span style="background: #b99764; color: #54301a; display: block; text-align: center; font-size: 14px; line-heigth: 50px; margin: 20px auto; max-width: 200px; padding: 10px;"&gt;#INTEGRITYBOTANICALS&lt;/span&gt;&lt;/div&gt; &lt;table cellpadding="5" style="table-layout: fixed; margin: 20px auto; width: 100%; max-width: 230px;"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td style="text-align: center;"&gt;&lt;a href="https://www.facebook.com/integritybotanicals" style="color:#c2a16b; text-decoration:none"&gt;&lt;img height="30" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/ef081744-6dcd-4836-874c-77a594220c29.png" style="border: 0px; width: 30px; height: 30px; margin: 0px;" width="30"/&gt;&lt;/a&gt;&lt;/td&gt; &lt;td style="text-align: center;"&gt;&lt;a href="https://instagram.com/integritybotanicals" style="color:#c2a16b; text-decoration:none"&gt;&lt;img height="27" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/bed9a59a-3243-4cca-b4a6-6ba58c3cfacd.png" style="border: 0px initial; width: 27px; height: 27px; margin: 0px;" width="27"/&gt;&lt;/a&gt;&lt;/td&gt; &lt;td style="text-align: center;"&gt;&lt;a href="https://twitter.com/integritybotani" style="color:#c2a16b; text-decoration:none"&gt;&lt;img height="27" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/579c0a2c-af88-4655-8ea7-86917f3d54cd.png" style="border: 0px initial; width: 27px; height: 27px; margin: 0px;" width="27"/&gt;&lt;/a&gt;&lt;/td&gt; &lt;td style="text-align: center;"&gt;&lt;a href="https://www.tiktok.com/@integritybotanicals" style="color:#c2a16b; text-decoration:none"&gt;&lt;img height="27" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/b3a3543c-3972-41ea-81db-6ea73123634a.png" style="border: 0px initial; width: 27px; height: 27px; margin: 0px;" width="27"/&gt;&lt;/a&gt;&lt;/td&gt; &lt;td style="text-align: center;"&gt;&lt;a href="https://www.youtube.com/c/integritybotanicals" style="color:#c2a16b; text-decoration:none"&gt;&lt;img height="30" src="https://d3k81ch9hvuctc.cloudfront.net/company/VKcjAA/images/79375d0b-ea3b-4eb0-886e-8979a10afdde.png" style="border: 0px initial; width: 30px; height: 30px; margin: 0px;" width="30"/&gt;&lt;/a&gt;&lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;div class="mj-column-per-100 mj-outlook-group-fix component-wrapper kl-text-table-layout" style="font-size:0px;text-align:left;direction:ltr;vertical-align:top;width:100%;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td class="" style="vertical-align:top;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;"&gt; &lt;table border="0" cellpadding="0" cellspacing="0" role="presentation" style="" width="100%"&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td align="center" class="kl-text" style="font-size:0px;padding:0px;padding-top:9px;padding-right:18px;padding-bottom:9px;padding-left:18px;word-break:break-word;"&gt; &lt;div style="font-family:'Helvetica Neue',Arial;font-size:10px;font-style:normal;font-weight:400;letter-spacing:0px;line-height:1.3;text-align:center;color:#54301a;"&gt;&lt;p&gt;Don't miss an email from us! &amp;nbsp;Please add &lt;a href="mailto:info@integritybotanicals.com" style="color:#c2a16b; text-decoration:none"&gt;info@integritybotanicals.com&lt;/a&gt; to your safe senders list. {% unsubscribe %}&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p style="padding-bottom:0"&gt;Integrity Botanicals&lt;br/&gt; 59 Mine Brook Rd, Suite 300 Bernardsville, NJ 07924&lt;/p&gt;&lt;/div&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;/div&gt; &lt;!--[if true]&gt;&lt;/td&gt;&lt;![endif]--&gt; &lt;/div&gt; &lt;!--[if true]&gt;&lt;/tr&gt;&lt;/table&gt;&lt;![endif]--&gt; &lt;/div&gt; &lt;!--[if mso | IE]&gt;&lt;/table&gt;&lt;![endif]--&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;!--[if mso | IE]&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/table&gt;&lt;![endif]--&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;!--[if mso | IE]&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;![endif]--&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;/div&gt; &lt;/div&gt; &lt;!-- TRACKING_PIXEL_BOTTOM --&gt; &lt;/body&gt; &lt;/html&gt; -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-29 22:43:00] admin/Harry [note]**

> @Jira
>  1-Do you need an update in 24 hours : no
>  2-Issue in your words : Submitting a Custom email template is not triggering notifications on Intercom or any file (to confirm) on Django to be confirmed. ﻿3-What have you done : I've searched for the email in closed or spam convos on Intercom. I've also submitted the custom template myself on the panel, but nothing happened. I've also could not find any templates or requests on Django. ﻿4-Related URL : - ﻿5-Shop Password : -

**[2026-04-29 22:43:28] admin/Nareh [note_and_unsnooze]**

> 🔗 Jira ticket created
>  Jira link: https://partnerz.atlassian.net/browse/RS-6229
>  Please Link the Jira ticket to the conversation.
>  The SLA for this issue is 72 hours in business days.

**[2026-04-29 22:44:15] admin/Harry [note]**

> 🔗 Harry linked RS-6229: Custom Klaviyo email template review and variables Jira · partnerz.atlassian.net

**[2026-04-30 06:31:37] admin/Matin [note_and_unsnooze]**

> ⬆️ Nareh changed the status to CCE Check-in on RS-6229: Custom Klaviyo email template review not being sent or added Jira · partnerz.atlassian.net

**[2026-04-30 06:40:32] admin/Matin [note]**

> ⬆️ Nareh changed the status to Product/Tech Check-in on RS-6229: Email Templates Not being submitted for review Jira · partnerz.atlassian.net

**[2026-04-30 06:42:53] admin/Matin [note_and_unsnooze]**

> 💬️ Nareh commented Hi guys, I think we might have a bug , please check loom below : I am also making this as highest priority since we are headed to weekend. on RS-6229: Custom Klaviyo email template review not being sent or added Jira · partnerz.atlassian.net

**[2026-04-30 16:04:34] user/Terri Hall**

> Hi Harry, I know that you are working on the Klaviyo portion. For the SMS portion - can we change the phone # to "Integrity Botanicals Text Messages"? Attaching a screen shot. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-30 16:39:06] admin/Harry**

> Hi Terri,
>  I hope you're doing well! 😊
> 
>  Thank you for checking in. It seems there was a slight issue with the custom template feature in our app. I’ve already escalated this to our team and will get back to you as soon as it is resolved.
> 
>  Regarding using a custom name or number for SMS notifications, thank you for sharing your needs with us. Unfortunately, we can’t offer this feature at the moment.
>  However, I can see how this could benefit your business, and I’ll pass your request along to our product development team for future consideration.
> 
>  I made a feature request for you on our Featurebase board so that other people can vote on it too.
>  [App: Featurebase]
> 
>  I'm going to make sure that we reach out to you as soon as this feature goes live. ﻿​﻿
>  Is there anything else I can help you with at the moment?
>  Best regards,

**[2026-04-30 19:30:01] user/Terri Hall**

> Hi Harry, Sounds good- when do you think the Klaviyo custom template feature will be resolved- it's part of the reason I upgraded to the Rocket plan. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-04-30 19:44:39] admin/Harry**

> Thank you for getting back to me and clarifying. This should be resolved by Monday. I’ll keep you updated as soon as I hear back.
>  Would that be okay?

**[2026-05-01 11:48:24] user/Terri Hall**

> Thank you, yes that works! -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-01 16:23:19] admin/Harry**

> Great. We'll be in touch! 😊

**[2026-05-03 04:42:00] admin/Matin [note_and_unsnooze]**

> 💬️ Eligio commented They must have an illegal character or something in their email template code which causing the error but besides that there was a bug in our panel which not showing toast error on top of the multi layer modals. The problem is fixed now and they can try again to see what error is not letting them to create their custom template. on RS-6229: Email Templates Not being submitted for review Jira · partnerz.atlassian.net

**[2026-05-03 04:42:08] admin/Matin [note]**

> ⬆️ Eligio changed the status to Pending Customer Response on RS-6229: Email Templates Not being submitted for review Jira · partnerz.atlassian.net

**[2026-05-04 17:43:57] user/Terri Hall**

> Hi Harry, I wanted to follow up here. Thanks -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-04 19:57:11] admin/Dela**

> Hi Terri!👋🏼 ﻿Hope you're doing great. This is Dela here with the rest of the team. Thank you so much for following up, and sorry for keeping you waiting on this. ​
>  Our tech team has made some changes to the custom template feature, so the issue should now be resolved. Could you please try submitting the HTML again when you have a moment and let me know how it goes? ​
>  If it still doesn’t go through or anything looks off, I’ll be right here to help and will take it back to the team right away. Bests,

**[2026-05-05 17:47:15] user/Terri Hall**

> Thank you! I submitted for review for the first email and reminder. The variables will need to be switched from Klaviyo. Please let me know if the team is able to help with swapping those out. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-05 19:40:03] admin/Dela**

> Thanks for the review, dear Terri! In order to get the Klaviyo template ready for the first alert and reminder, please review the article below: ​
>  [App: Article Inserter]
> 
>  If there's anything I can help you with, please let me know. Bests,

**[2026-05-05 20:56:31] user/Terri Hall**

> there's no attachment. This has been an extremely tedious process and frustrating going back and forth for almost 2 weeks. I've uploaded the custom template. Can you please help with replacing the Klaviyo variables with the ones from your app? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-06 16:26:46] admin/Dela**

> Hi Terri,
> 
>  I’m sorry if the back and forth has been frustrating. Usually, merchants handle editing the template themselves, but to save you the trouble, I went ahead and replaced it with the Supply template for you.
> 
>  All you need to do now is select it and save:
>  [Image]
>  Please check it out and let me know if there’s anything else I can assist you with.
> 
>  Bests,

**[2026-05-06 18:05:05] user/Terri Hall**

> Hi Dela, Thanks for sending over. The template is missing our floral background. If you need the original floral sign file I've attached it here. Please insert into the background just like it is in our Klaiyo template. "The wait is over!" text should also be much bigger, just as it is on our Klaviyo template. Klaviyo email attached for reference as well so you can see the design. There should also be an image below - "grab it before it's gone!" - will that display dynamically once it's live? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-06 19:39:59] admin/Dela**

> The image is not being rendered inside the Notify Me app and it's not removed from the file. I sent a test email to myself and this is the result:
>  [Image]
>  Bests,

**[2026-05-07 15:38:44] user/Terri Hall**

> Thank you for verifying. Can you copy this template into our reminder email? Do I have the capability to change the wording slightly at the top on my side? (for the reminder) I also want to change notifications from info@integritybotanicals.com to terri@integritybotanicals.com When I do that under the settings, the app is now allowing me to save! I tried Google Chrome and Safari. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-07 18:02:33] admin/Sam**

> Hi Terri,
>  This is Sam from the team—I hope you’re doing well.
>  Thank you for reaching out. To edit the template on your end, please refer to the file attached to this message. Once you’ve customized the template for use as the reminder email, I’ll be happy to apply it for you. I can also help with applying the changes if you're interested.
>  Regarding the email address issue, could you please clarify whether you’d like to change the sender email address or the email address receiving the notifications?
>  Best regards,
>  [Attachment: "customsupply.txt"]

**[2026-05-08 13:39:01] user/Terri Hall**

> Hi Sam, I don't see the file attached. The reminder will be the same exact template as the first one except for the first line at top: "The wait is over" - I want to change it to: "Still Interested? It's Going Fast." The email address receiving communications should change from from info@integritybotanicals.com - to terri@integritybotanicals.com -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-08 14:55:19] admin/Sam**

> Hi Terri,
>  I changed the recipient email address on your panel to terri@integritybotanicals.com and also customized your reminder email template:
>  [Image] If you have any further questions or need additional assistance, please let me know.
>  Bests,

**[2026-05-10 12:56:31] user/Terri Hall**

> Thank you so much for your help! I truly appreciate it. Can you remove the word "Good news-" *Only from the reminder email? I wish I could do this on my end to reduce the back and forth. Is that possible? How do I change the subject line? Can you confirm the image will display dynamically above the shop now button? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-12 03:26:33] admin/Grace**

> Hi Terri,
>  Grace here from Notify Me
>  I hope you’re doing great! 😊
>  Thanks so much for reaching out. I went through your requests one by one, so let’s tackle them together:
> 
>  1. Removing “Good news–” from the reminder email
>  [Image] This has now been taken care of and removed from the reminder email. You can check how it looks directly from your panel I’d love to hear what you think! (:
> 
>  2. Product image in the reminder email Just to confirm, you were referring to the product image, right? I’ve made some updates, and the product image should now appear correctly in the reminder email. You can review this in your panel under the customization section of the Notify Me tab.
>  I’d also recommend sending yourself a test email it’s the best way to preview everything and make sure it looks just right on your end.
> 
>  [Image] If having the product image is not something you'd like just let me know and I'll take care of it for you
> 
>  3. Changing the subject line Feel free to let me know the subject line you’d like, and I’ll be happy to apply that for you.
> 
>  4. template-related changes Since your template is customized, some of these adjustments require code changes on our end. I completely understand what you're saying , and I’m more than happy to help with anything that comes up just let me know how everything looks after your review.
> 
>  Looking forward to your thoughts!
>  Warm regards, Grace

**[2026-05-12 17:41:32] user/Terri Hall**

> Thanks so much for your help Grace! New subject line for reminder email: "Last chance: {{product_name}} is going fast!" Image display is exactly what I was asking for.:) Can you do the same in the First email? I tried sending a test and I'm not getting it? Checked my junk and spam as well. I had someone on the team change it to terri@integritybotanicals.com I want to make sure my floral background is showing and the text size is appearing correctly. Is there a way to send the replies for the back in stock notification emails to info@integritybotanicals.com? Not mahgol.barzegar@partnerz.io Attached a screen shot of where I am referring to. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-12 17:43:55] user/Terri Hall**

> Correction! New subject line for reminder email: "{{product_name}} is selling out — grab yours now!" -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image] On Tue, May 12, 2026 at 1:41 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thanks so much for your help Grace! New subject line for reminder email: "Last chance: {{product_name}} is going fast!" Image display is exactly what I was asking for.:) Can you do the same in the First email? I tried sending a test and I'm not getting it? Checked my junk and spam as well. I had someone on the team change it to terri@integritybotanicals.com I want to make sure my floral background is showing and the text size is appearing correctly. Is there a way to send the replies for the back in stock notification emails to info@integritybotanicals.com? Not mahgol.barzegar@partnerz.io Attached a screen shot of where I am referring to. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Mon, May 11, 2026 at 11:26 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, Grace here from Notify Me I hope you're doing great! 😊 Thanks so much for reaching out. I went through your requests one by one, so let's tackle them together: 1. Removing "Good news-" from the reminder email ​
>  [Image] This has now been taken care of and removed from the reminder email. You can check how it looks directly from your panel I'd love to hear what you think! (: 2. Product image in the reminder email Just to confirm, you were referring to the product image, right? I've made some updates, and the product image should now appear correctly in the reminder email. You can review this in your panel under the customization section of the Notify Me tab. I'd also recommend sending yourself a test email it's the best way to preview everything and make sure it looks just right on your end. ​
>  [Image] If having the product image is not something you'd like just let me know and I'll take care of it for you 3. Changing the subject line Feel free to let me know the subject line you'd like, and I'll be happy to apply that for you. 4. template-related changes Since your template is customized, some of these adjustments require code changes on our end. I completely understand what you're saying , and I'm more than happy to help with anything that comes up just let me know how everything looks after your review. Looking forward to your thoughts!
>  Warm regards, Grace ​
>  [Image] Grace / Customer Care Specialist Notify Me! App ​
>  On Sun, May 10, 2026 at 8:56 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you so much for your help! I truly appreciate it. Can you remove the word "Good news-" *Only from the reminder email? I wish I could do this on my end to reduce the back and forth. Is that possible? How do I change the subject line? Can you confirm the image will display dynamically above the shop now button? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Fri, May 8, 2026 at 10:55 AM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, I changed the recipient email address on your panel to terri@integritybotanicals.com and also customized your reminder email template: ​
>  [Image] If you have any further questions or need additional assistance, please let me know.
>  Bests, ​
>  [Image] Sam / Customer Care Specialist Notify Me! App ​
>  On Fri, May 8, 2026 at 9:38 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Sam, I don't see the file attached. The reminder will be the same exact template as the first one except for the first line at top: "The wait is over" - I want to change it to: "Still Interested? It's Going Fast." The email address receiving communications should change from from info@integritybotanicals.com - to terri@integritybotanicals.com -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Thu, May 7, 2026 at 2:02 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: Hi Terri, This is Sam from the team-I hope you're doing well. Thank you for reaching out. To edit the template on your end, please refer to the file attached to this message. Once you've customized the template for use as the reminder email, I'll be happy to apply it for you. I can also help with applying the changes if you're interested. Regarding the email address issue, could you please clarify whether you'd like to change the sender email address or the email address receiving the notifications?
>  Best regards, ​
>  [Image] customsupply.txt
>  [Image] Sam / Customer Care Specialist Notify Me! App ​
>  On Thu, May 7, 2026 at 11:37 AM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Thank you for verifying. Can you copy this template into our reminder email? Do I have the capability to change the wording slightly at the top on my side? (for the reminder) I also want to change notifications from info@integritybotanicals.com to terri@integritybotanicals.com When I do that under the settings, the app is now allowing me to save! I tried Google Chrome and Safari. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok
>  On Wed, May 6, 2026 at 3:40 PM EDT, Grace From Notify Me! &lt;support@notify-me.io&gt; wrote: The image is not being rendered inside the Notify Me app and it's not removed from the file. I sent a test email to myself and this is the result: ​
>  [Image] Bests, ​
>  [Image] Dela / Customer Care Specialist Notify Me! App ​
>  On Wed, May 6, 2026 at 2:04 PM EDT, Info &lt;info@integritybotanicals.com&gt; wrote:
>  Hi Dela, Thanks for sending over. The template is missing our floral background. If you need the original floral sign file I've attached it here. Please insert into the background just like it is in our Klaiyo template. "The wait is over!" text should also be much bigger, just as it is on our Klaviyo template. Klaviyo email attached for reference as well so you can see the design. There should also be an image below - "grab it before it's gone!" - will that display dynamically once it's live? -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok

**[2026-05-12 20:51:07] admin/Stella**

> Hi Terri,
>  This is Stella here from the team, filling in for Grace as she's not here now. I hope you are doing well.
> 
>  I have updated the Reminder email subject along with the reply to email.
>  [Image]
>  Could you please check it out and let me know how it goes?
> 
>  Let me know if I missed anything or if you have any questions!
> 
>  Kind regards,

**[2026-05-12 20:51:57] admin/Stella [note]**

> hey Grace
>  Just a heads-up that you forgot to remove your email :D
>  [Image]

**[2026-05-13 00:10:21] admin/Grace [note_and_unsnooze]**

> [GIF]

**[2026-05-13 00:32:44] user/Terri Hall**

> Thank you for changing the reply to email and changing the subject line in the reminder email. The first email doesn't have the image added dynamically like the reminder - can you please add? Can you confirm the background has the floral image? I'm having trouble receiving a test email. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-13 00:39:09] admin/Grace [note]**

> {{ product_image }}

**[2026-05-13 15:06:37] admin/Stella**

> Hi Terri,
>  Thank you for getting back to me!
>  I fixed the product image in the first email. Could you please check it?
> 
>  Regarding the floral image, is this image included in the email template, and it's not showing? Or is it a new element you want to add? If it's the latter, it would be great if you could share the floral image with me.
> 
>  I also just sent a test email of the first email to your email address. Could you please check if you recieved it? It could also be forwarded to your Junk or Spam folder.
>  [Image]
>  I look forward to your response.
> 
>  Kind regards,

**[2026-05-14 00:23:45] user/Terri Hall**

> The test went to info@integritybotanicals.com and asked for it to be changed to terri@integritybotanicals.com awhile back - for tests and notifications. The product image is showing in the first email- thanks.:) The floral was also shared awhile back - it's a background image. Attached. Please advise if it's displaying. I'm not receiving the test emails. Also the "wait is over" should be displaying as the atatched. There has been so much back and forth and hoping to get this wrapped up. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-14 16:02:12] admin/Stella**

> Hi Terri,
>  Thank you for getting back and sharing your experience with me.
>  I apologize for this issue being dragged on more than it should have.
> 
>  The contact email is not terri@integritybotanicals.com.
>  You can also edit the contact email anytime you want by going to the notify me app &gt; settings&gt; notifications &gt; email under the contact points
>  [Image]
> 
>  Regarding the background for the emails, the background is still included in the emails; however, the panel preview is unable to show it, and the background is only visible when the emails are sent out or test emails.
> 
>  I've also checked it by adding your template in my own test store (so your panel wouldn't reach the test email limit), and both the first alert and reminder emails have the background:
>  [Image] [Image]
>  Please let me know if I missed anything.
> 
>  Kind regards,

**[2026-05-14 17:09:39] user/Terri Hall**

> Thank you Stella!:) The reply to email for customers should be going to info@integritybotanicals.com NOT my personal terri@integritybotanicals.com Please see attached screen shot. I only want back in stock reports/ test notifications going to terri@integritybotanicals.com If this is not possible, can you please set it to ONLY info@integritybotanicals.com? We should be all set once this is changed. -- Terri Co-Founder info@integritybotanicals.com www.integritybotanicals.com T: 973-543-2826 Facebook | Instagram | YouTube | X | Threads | TikTok {#HS:3294401501-118272#}
>  [Image]

**[2026-05-14 19:44:33] admin/Stella**

> Thank you for the clarification, Terri!
>  Unfortunatly, the email that the reports/test emails are sent to is different from the email that the customers' replies are sent to.
>  I've switched the contact email back to info@integritybotanicals.com. You can also switch it back with the instructions I added in the previous email!
> 
>  I see how setting up different emails for the reports and replies could benefit your business, and I'll pass your request on to our product development team for future consideration.
> 
>  I also made a feature request for you on our Featurebase board so that other people can vote on it too.
>  [App: Featurebase]
> 
>  I'm going to make sure that we reach out to you as soon as this feature goes live.
> 
>  Let me know if you have further questions or concerns. I'm here to help!

**[2026-05-17 19:44:37] bot/Luna**

> Hey there,
>  Just a quick check-in to see if our previous message has reached you? It's been a little while since we've heard from you so we're going to step away and wrap up for now... ​
>  However, we are still here to help - just give us a shout at anytime if you have follow-up questions and we'll go from there. ​
>  In the meantime, have a great day! 👋🏻

**[2026-05-17 19:44:38] bot/Luna**

> [Conversation Rating Request]

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